Sendoso

“Giving the team multiple touchpoints is important. Direct mail gives our team a concrete reason to call and connect.”

“We have a huge appreciation for all the things Sendoso does behind the scenes to make our lives easy. Now with Sendoso, we can focus more on overall strategy and coming up with meaningful and relevant offers that will delight and inspire our prospects.”

“We have a huge appreciation for all the things Sendoso does behind the scenes to make our lives easy.”

“The fact that Sendoso is growing more internationally, the better off we are because we’re growing at the same rate and we already have our next ideas of where we’re going from here,”

“I think we started distributing YETIs in the UK before YETI did,” laughed Koren. “It’s really great that we can partner with Sendoso on our international campaigns. It saved us from having to find a small distributor fulfillment situation in the UK and deal with development.”

“Sendoso integrations allow us to scale,” added Moreno. “From a developer perspective, it’s always easier, cheaper, and less time-intensive to choose a solution that will scale with you, rather than going with another solution and having to migrate everything later.”

“Because of the integrations, our demand generation managers never have to worry whether webinar attendees will receive gifts,” explained Sean Moreno, marketing operation manager at Verkada. “The automation means they can just create the webinar and know it’s going to happen.”

“When evaluating other direct mail vendors, I don’t think we saw another solution like Sendoso that could scale with us at the rate we were going,”

“Sendoso justifies the cost because it's not worth all that manual labor month in and month out. And then, in addition to everything else Sendoso does, we see metrics with transparency.”

“Our main use for Sendoso is for customer loyalty. We get a lot of feedback and a lot of good engagement from that – a lot higher than when we were doing it manually or through four vendors.”

“Direct mail has been around for a while, but in a digital age where the only real mail most people get are bank statements and bills, Sendoso helped break through the noise by delivering a personalized approach with a relevant message that could be executed at scale.”

“Rather than a disjointed process where fulfillment was outsourced to marketing, Sendoso made the gift card follow-up immediate, cohesive, and with very little room for error”

““Having the flexibility that enables SDRs to really take ownership over sending has really made the ABM program what it is today.””

““Marketing needs to get outside the existing flows that are set up and take a more flexible and adaptable approach,””

““But using Sendoso’s Address Confirmation feature ensures that we can take that introductory step regardless. It’s my not-so-secret weapon.””

““When people started working from home, I got nervous about how we were going to reach our targets,””

““Sendoso’s Amazon integration allows us to send items that align with our prospect’s interests. I’ve gotten some pretty awesome responses from customers who appreciate the thoughtful gesture, like this one, ‘Thanks for the candle, it was nice to get something from Santa Barbara. What a thoughtful gift!’””

““Giving our sales team the autonomy to send personalized gifts to the right person at the right time has led to the most effective door-openers and opportunity accelerators,””

““Our sales team was excited about leveraging this gift and sending it to prospects,” said Aaron Nicholas, integrated campaigns manager.”

““We had tried a direct mailer before Sendoso, but people were hesitant to share their mailing address. Sendoso gives them more confidence, helping them understand that their address isn’t being shared across other platforms. That’s helped our opt-in rate for direct mailers since we can’t just send them to people’s offices anymore.””

““We wanted to add a Zendesk touch to the gift,” said Kimberly Walker, senior regional marketing associate. “We added a branded blanket to make sure our prospects had everything they needed for a movie night.””

“With other sending platforms, it takes too long to be worth doing,”

“It’s making your company, your SDR, your message that much more unique—showing appreciation by having a more customized gift than other vendors,”

“Buying a vendor’s product is an emotional moment for a buyer—sticking your neck out there, possibly replacing something a predecessor put into place,” he said. “It’s all an emotional experience. Sendoso having your back makes it much easier.”

“Everything that I would want from a vendor to create a positive experience for a potential customer was done. And everyone is still as responsive today.”