Help Center
How can we help?
Answers about your agent, job matches, applications and texts, plus guides for the staff who run Metaintro at their organization.
103 articles across 9 topics
Help Center
Browse by topic
Every article, grouped by what you're trying to do.
- Approving what your AI agent does
- Connect an AI agent to Metaintro
- Multi-Language Support
- Metaintro in Hinglish: Career Resources for Hindi Speakers
- Metaintro Threads: Your Conversational Job Search
- Effective Networking Strategies for Job Seekers
- Mastering Async Communication for Remote and Hybrid Work
- How a Content Creation Strategy Can Boost Your Job Search
- How Building in Public Accelerates Your Career
- Developing AI Collaboration Skills for the Modern Workplace
- Using AI agents as a case manager
- Who Can See a Job Seeker's Information
- Welcome to Metaintro Enterprise: What Your Team Gets
- Viewing Text History in the SMS Thread
- Viewing a Job Seeker's Activity Timeline
Get started
Three steps from sign-up to your first match.
warehouse work near springfield. no nights, at least $18/hr
Got it. I'll only look for day shifts paying $18/hr or more.
Step 1
Tell your agent what you want
Share the roles, pay and places that matter to you. Your agent remembers them and uses them in every search.
Getting startedMatches for you · Springfield, IL
- Days only
- $18+/hr
- Under 20 min
- Warehouse AssociateFabrikam Logistics · 6.1 mi · $19/hr
- Inventory ClerkContoso Supply · 3.4 mi · $18.50/hr
Step 2
Review your matches
Your agent checks each opening against what you told it, so your time goes to jobs that fit.
How matching worksMORE 1
Warehouse Associate, Fabrikam Logistics. Day shift, 7am–3:30pm, $19/hr.
STOP
Step 3
Keep going by text
Talk to your agent by text whenever it suits you. Reply STOP to any message to pause texts.
Texting with Metaintro
Help Center
For organizations
Guides for the staff and admins who run Metaintro.
- Staff guidesStep-by-step guides for setting up your team and working with the people you serve.Enterprise guides
- Training resourcesMaterials to onboard new staff and run Metaintro across your programs.Training resources
- Not using Metaintro yet?See how career services, workforce boards and outplacement teams use Metaintro to serve more people.Book a demo
Common questions
Quick answers.
Is Metaintro free for job seekers?
Yes, job seekers can start free by text or on the web. Organizations that give the agent to their participants work with our team on a plan.
Can I use Metaintro by text?
Yes. You can talk to your agent by text message as well as on the web. Reply STOP to any message to stop texts, and opt back in at any time.
My matches aren't right. What should I do?
Tell your agent what to change, like your pay floor, commute, or roles to skip. It remembers what you say and applies it to every match from then on.
I found a job posting that looks suspicious.
Flag it so we can review it, or send us a request from the Support page with the link.
How do I reach a person?
Open a ticket in our Discord for the fastest reply, send a request from the Support page, or email support@metaintro.com.
A person is a message away.
Still need help?
Open a ticket in our Discord for the fastest reply, send a request from the Support page, or email support@metaintro.com. We usually reply within 24 hours.
For job seekers
The right role, found for you.
Built for people who’d rather be good at their job than good at job hunting.
- MatchCompare live roles against your current evidence.
- PositionTurn proof projects into role-specific applications.
- ImproveUse market feedback to keep the skill plan current.