What Your Team Gets
- A named Metaintro point of contact from signup through the end of your pilot
- A live onboarding session for your team
- Help adding your members and setting up your dashboard
- Recorded walkthrough videos your team can watch any time
- Regular office hours to drop in with questions
- Train-the-trainer sessions, so your team leads can train new staff themselves
- Ongoing support at support@metaintro.com
Getting the Most From Onboarding
Invite your staff before the onboarding session so they can follow along in their own accounts. Bring a short list of the members you want to start with.
Frequently Asked Questions
Can new staff get trained later?
Yes. They can watch the recorded videos, join office hours, or be trained by one of your team leads. Email support@metaintro.com if they need more help.
Where should new staff start?
Admins should start with Welcome to Metaintro Enterprise. Case managers should start with A Tour of Your Home Screen.
Who is our main contact during the pilot?
A named Metaintro point of contact supports you from signup through the end of your pilot.
What to do next
- Welcome to Metaintro Enterprise: What Your Team Gets
- Inviting Case Managers and Staff
- A Tour of Your Home Screen
Need Help?
Want to set up training for your team? Email support@metaintro.com.