Smartling

“What I have big feelings about is how much power I have at my fingertips as a platform admin. I own the glossaries and style guides and have full autonomy and visibility into every project. The number of emails we used to send to check in on a vendor is gone—now we can see everything ourselves, down to the smallest detail.”

“So far, in my 25 years or more career in the translation industry, this is the best tool I have found.”

“We leveraged Smartling to make sure we had automation for all of our content - no matter if it was web, app, help center or developer materials - for all of our languages.”

“Even as we’ve significantly expanded our brand portfolio over the last 12 months, the costs to deliver a new language have not gone up. The Smartling connector makes our translation process more efficient from beginning to end. We’re saving time every step of the way — from the Smartling dashboard through to content management in AEM.”

““When a task moves to translation, the source files and reference materials go automatically,” said Despa. “That was the biggest reduction in manual work for us.””

““It was a stroke of luck,” Despa said. “Smartling could integrate with both Adobe Experience Manager and Workfront natively, so we could simply plug it in and get started.””

““Our priority was speed and quality,” said Denisa Despa, Globalization Leader for IBM.com. “We were looking for a translation partner with a native or close-to-native integration with Adobe Experience Manager.””

“"Smartling as a company is represented by its people. The team is collaborative, always rolling up their sleeves to get things done, and the tool itself is easily adaptable and integrable. It’s easy to connect it to basically anything, and that was number one in what was important to us."”

““Having content live in the market faster impacts the entire company. We don’t miss market shifts or an opportunity to share our perspective on key issues, because we’re there for the conversation.””

“It’s been an exciting new part of the partnership to have the ability to use all these AI translation tools,” Naeter said. “We’re excited to see where we can go next with Smartling.”

“The biggest thing that we’ve seen with AIHT is that timeliness has improved. The overall timeline from submitting content to receiving it has shortened significantly which is a huge advantage as we grow.”

“We started this process hoping to improve our translation methods to get information out to families more quickly. With the help of Smartling, we’ve been able to deliver on that goal and build trust in our department and our system.”

“At the end of the day, Smartling’s technology is incredibly reliable, and the customer experience is fantastic.”

“With Smartling, we always feel like our translation concerns and questions are taken very seriously. We feel like we’re in this together, working toward a shared goal.”

“Having Smartling as a translation solution makes translating our web app very easy and very fast for me to handle. New pages can be translated in less than 15 minutes and now I only have to think about translation as maintenance, rather than a time-consuming, manual task.”

“The biggest thing that the Smartling solution has done is allow us to maintain a consistent brand voice through layers of complexity like launching in different markets and different languages. And doing all of this extremely quickly.”

“Smartling makes it possible for Therabody to communicate organically and colloquially throughout our global markets. Their streamlined, cohesive platform ensures we can scale efficiently, making the most cost effective platform also the most impactful.”

“You can have the greatest product in the world, but if people don’t know how to use it or if customers can’t get their questions answered about the product, it doesn’t matter. Smartling’s amazing Customer Success and Solution Architecture teams gave us the guidance we needed to meet our tight deadlines to successfully launch Butterfly Network internationally.”

“The Salesforce connectors were super important to us,” said Isabel. “The business has invested heavily in Salesforce, and we needed to know that our localization could sit directly inside that ecosystem.”

“The idea was that we needed a solution that would give us an umbrella cover for everything we wanted to do,” Isabel said. “We didn’t want to buy other translation systems. We wanted to consolidate the technology as much as possible. Smartling gave us that.”

“We came from a position where localization was seen as a burden. Now we've built a much more collaborative relationship with our stakeholders — and they come to us.”

“Being able to deliver a new language on ba.com in half the usual time enabled us to go live to coincide with our first flight to Korea.”

“I’ve done this before, and if you're deploying multiple languages on your marketing site or knowledge base, I’d highly recommend this tool. It removes the hassle of managing things like building links across languages or dealing with coding. You don’t have to worry about images, videos, or other content. It’s incredibly simple, fast, and efficient—everything is streamlined for you.”

“The best outcome is when users can see what we’re doing in their own language and it feels like home,”

“Every day, changes on the website get ingested, translated, and published, and we couldn’t have achieved this level of productivity without Smartling,”