Portless

““The time factor was number one,” Shawn says. “But the fact that the costs actually worked in our favor was a huge bonus."”

““Having Portless gives us the ability to be more mobile and nimble, which is the goal. We can fly anywhere, do business, and not be tied down to a warehouse or managing workers. That sense of freedom—as business owners, that’s something we really value. And that’s what Portless has allowed us to do.””

“"If they're ready to grow and they're ready to scale, I think Portless is a great partner for efficiency and predictability. They don't have a one size fits all model and that’s important.””

““I came across Portless, and the solutions you offer really aligned with our business—tariff deferment for better cash flow, reliable communication, and solid fulfillment quality.””

““Having a partner that understands where we are and where we’re going—and being able to say, okay, we can grow together—that was a big reason I went with Portless. Also, the tariff deferment helped with cash flow. And like I said, just having reliable communication and solid fulfillment quality has been really important.””

““That’s when I started doing more research and came across Portless. The solutions you offered seemed to really align with our business."”

“Having Portless there, where I don't have to deal with a huge part of the business, means I can just focus on product and marketing. That's been a huge unlock.”

“I can almost achieve a negative cash conversion cycle. I can get paid before I'm paying for shipping — and sometimes, with good terms from the factory, even before that.”

“That was a big reason why I picked Portless as my fulfillment partner. You care about my customers as much as I do – almost too much sometimes. This care has hurt me in the past, but I think it's a long-term game not a short one that requires building deep relationships with customers to be successful.”

“"You can sell anywhere in the world from Portless, so it's interesting to us."”

““Make sure they can flex up to the thousands of orders that quickly. Portless’s first week was one of our biggest weeks of the year, and to have that accuracy and all SLAs met was incredible.””

““The customer support and operators on the Portless side are probably some of the best we’ve ever interacted with from a 3PL perspective.””

““ Portless legitimately saved our year that year. If we ended  40% down YoY on Father's Day, that would’ve ruined the rest of our year… we would have no cash for July, August is hamstrung, then you’re recovering in September, and you don’t have enough to spend to fill the Black Friday funnel.””

““In terms of revenue swing we would have been down like 30 to 40% revenue year over year during that Father's Day sale. Because we were able to stay in-stock I think we're up 35% that first Father's Day. So that’s a 60% revenue swing. It was insane.””

““We would have been only 5% in-stock of our hero-SKUs had it been not for Portless. The math is simple, but when you go to a hundred percent stock, it’s a 20X increase in in-stock ratio. Going from out of stock of almost all of our core SKUs to completely in-stock is a game-changer.””

““As the Father's Day sale played out, everything Portless said they would do, they did. So for us, it was massive.””

““The Portless team got on a call with our current warehouse just to make sure everything was set up well. On the Portless side, they said “we'll make any time that works for your current warehouse work.” So it was really a dream to work with them through that process,””

““Within 30 days we rerouted like 40,000 units — two full containers — to the Portless warehouse three weeks before Father’s Day.... Everything was counted, synced to Shopify seamlessly. Dual-noded between our Utah warehouse and Portless, routing guidelines set up, scheduling was super easy.””

““We moved really quick. In less than 30 days we went from never having talked to anyone at Portless to already having the first truck scheduled to inbound at the Portless warehouse,””

““We're still a young company and we don't know what we don't know, but we've been onenough calls at least to recognize that the Portless team knew what they were  talking about.””

““The Portless team was a no-brainer just by how fast they were willing to move,””

“Don't drag the chain. If you're thinking about fulfilling from Portless and warehousing with Portless, just take the plunge, even if it's with one collection. Dip your toe in and trial it out. You'll see there won't be any negative customer feedback. You'll be seeing a lot more efficiency and speed, and the ability to restock and re-merchandise your best sellers at a much faster pace.”

“We're seeing happier customers and a lot more new customers via word of mouth through those regions, because of the ability to land product so quickly.”

“Maybe we've made a mistake and we haven't ordered enough for our North American summer. We can super quickly action our manufacturer to place a reorder, have it produced and dropped into Portless in a matter of weeks. The ability to be really nimble and work with our manufacturers and work with Portless to get product to market as fast as possible is a huge win.”

“We're sitting just over five days from order to delivery, which to me seems quite unbelievable. To know that our orders are made and they're getting from Portless in China straight to North America in under five days, and in many cases faster than we were delivering from our North American warehouse.”