HUDU

“When the time was right to implement a proper documentation platform, I knew I needed something modern, flexible, and backed by strong community reviews. That’s what led me to Hudu.”

“When I launched my MSP, I relied on 1Password to keep things organized. It worked at first but didn’t scale as the business grew.”

“In my in-house IT role, I used IT Glue. It worked, but it felt stale — with little innovation and weak support.”

“No long-term contracts, so it can scale with your company”

“Clean UI and fast performance on the hosted product”

“The way you can tailor it exactly to your own needs with the customizable assets”

“If you need control over your data and the security of hosting it yourself, Hudu is a great solution.”

“Our time to resolve tickets and end-user requests has improved since starting Hudu.”

“Our team has almost doubled since starting with Hudu.”

“Since using Hudu, we've been able to support 1.5x more clients.”

“The most important benefit is the security of hosting everything in our own private cloud.”

“You're getting a top-end product for an extremely reasonable price, the support team is always willing to go the extra mile, and the updates are regular enough to trust Hudu is not sitting still.”

“We integrate Hudu into our daily operations to manage client environments, improve security, and streamline processes.”

“We were facing several key challenges with our previous documentation solution, which ultimately led us to search for a more efficient platform:”

“To be able to retrieve key information from an Asset Layout, then retrieve relevant passwords & read detailed notes linked to the asset itself, is by far the most attractive feature of Hudu for us.”

“The relationships between different assets, passwords & articles allows for a documentation ecosystem that is a genuine help, rather than hindrance, to day-to-day engineering work.”

“We would highly recommend Hudu to other IT service providers, MSPs, and internal IT teams because it’s a purpose-built platform that truly understands the complexities of technical documentation and operational workflows. It’s not just a documentation tool—it’s a strategic asset that improves efficiency, security, and service delivery.”

“The onboarding was pretty painless and we were able to migrate everything over pretty easily.”

“It’s easy to use, fairly customizable, and offers a good amount of integrations for a one-stop-shop on documentation.”

“Our biggest asset is just that - the integrations it can pull from and push to.”

“We do save money with Hudu naturally since it is cheaper than our previous product.”

“We’ve increased our client base by 1–1.5x since switching.”

“We grew from 8 to 13 team members. Onboarding new techs is much faster now.”

“We use Hudu for repeatable processes and structured documentation and it helps keep everything organized.”

“This system gives all of our team (not just our IT technicians) one place to look for information for ourselves and our clients.”