Babble

“I am really pleased that Babble helped to set up and manage this proof of concept project. It gave us the confidence necessary to replace our existing WAF solution with the one from Babble.What really impressed us with the recommended Cloud-Based solution was how easy it was to deploy and use. There are lots of options and depth, but the controls are simple and the dashboards are really clear.We’re delighted with the project. It’s done exactly what we wanted it to do.”

“The ability to customise our IVA has been invaluable for our operations. This not only streamlines our processes but also ensures that our agents have the right information at their fingertips. As a result, we can respond more effectively to our patients' needs, enhancing their overall experience with us.”

“Before Babble, our call handlers were overwhelmed, and our patients were frustrated. Now, it feels like we have a whole new team. The NLP-powered IVA has really helped us route calls efficiently and reduced inappropriate calls. We were initially apprehensive about the potential disruptions that might occur during the implementation process. However, Babble's team exceeded our expectations, ensuring a seamless transition with minimal downtime. Their expertise and professionalism were evident throughout the process.”

“Babble has helped us improve our security through DNS-layer protection that is delivered through Cisco Umbrella. This has allowed us to protect all our users and maintain full control of our network traffic, enabling us to proactively resolve any potential threats to our IT Infrastructure. This has been especially valuable to us though this period of remote working and store closure. The support team are very knowledgeable, and always quick to respond.”

“Babble were very thorough in the scoping of the project and the way they conducted themselves was very professional. We greatly benefited from the test and the confirmation that our deployments carried minimal risk even when under significant load.”

• PartnerBabble and Five9 partnershipBabble’s partnership with Five9 leverages AI and automation tools to improve workflow automation, engagement workflow, and reporting and analytics.
• LaunchDriving efficiency with AI and automationFive9’s AI and automation tools improve workflow automation, engagement workflow, and reporting and analytics to help deliver better customer experiences.
• LaunchScale with AI and digital workforcesScaling with AI and digital workforces enhances customer experience by automating tasks, providing insights, and improving agent productivity and accuracy.
• LaunchAgent experience using AI and automationAI-powered tools and automation play a role in enhancing the agent experience.

Headquarters

Basildon, GB

Founded

2001

Industry

IT Services and IT Consulting

Sector (NAICS)

Information

Peer

HPE

Website

babble.cloud

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• ABB4,031 open roles

Is Babble hiring?

As of November 4, 2026, Babble has no open roles in the job sources Metaintro tracks.

Who are Babble's customers?

Babble names 13 customers, including British Library, Easy Bathrooms, Fabb Furniture, FCMS, and Aquavista.