Welcome Someone New
Every job seeker's journey on Metaintro starts with an invite from you. Once they accept, they appear on your caseload and you can start supporting them.
Step 1: Open Add Member
You can add a member from three places:
- Dashboard: select Add Member at the bottom of the member list.
- Settings, Members: select Add Member at the top right.
- The + button at the top of any page: choose Add member from the Actions menu.
Step 2: Enter Their Details
Fill in:
- Email: the address where their invite will be sent.
- Language: everything this member sees, from signing in to emails and chat, will be in this language.
Step 3: Send the Invite
Select Send Invite, or press Enter. Press Esc or select Back to cancel.
Step 4: Make the Invite Welcoming
The invitation email includes your organization's invitation message. If you have not written one yet, an admin can add it in Settings, General.
Frequently Asked Questions
Is adding a member the same as inviting staff?
No. Members are the job seekers you support. Staff, like case managers, are invited from Settings, Team.
Where do new members appear?
They show on your Dashboard under the Invited stage until they accept.
Can I change a member's language later?
Email support@metaintro.com and we will help you update it.
What to do next
- Navigating the Member Dashboard
- Understanding the Job Seeker Profile
- Setting Up Your Organization Profile
Need Help?
If a member says their invite never arrived, ask them to check their spam folder, then email support@metaintro.com.