How to Request an Export
Your organization's administrator emails support@metaintro.com with the subject line Data export request. We send a full copy of your organization's data as CSV files within 30 days. CSV files open in Excel, Google Sheets and most other tools.
If Your Pilot or Contract Is Ending
Your data remains available for export for 30 days after the end date. After that, it is deleted.
Frequently Asked Questions
Who can request an export?
Your organization's administrator.
Can I also ask you to delete our data?
Yes. Email support@metaintro.com, and we act within 30 days. We can send written confirmation once it is deleted.
Can I export a report instead of all our data?
Report exports are coming soon.
What to do next
- How Metaintro Protects Job Seeker Data
- Exporting Reports (CSV and PDF)
- Who Can See a Job Seeker's Information
Need Help?
Questions about your data? Email support@metaintro.com.