Zendbox

““I can’t fault the service from Zendbox.””

“That spirit of always striving to do better for our customers is something that Ringtons and Zendbox share. Zendbox continuously improves its technology and works hard to ensure our service is as cost-effective as possible. It gives us the confidence to plan for our future, knowing Zendbox can support us no matter what we throw at them.”

““The quality of the service is second to none."”

““Zendbox has massively impacted our business because it has solved our problem and freed up our time."”

““I would 100% recommend Zendbox to any business looking to scale their eCommerce operations.””

““Zendbox has delivered everything within budget and at a fraction of the cost of fulfilling orders in-house.””

“We used to spend hours managing order fulfilment but thanks to Zendbox, we have the freedom to put it out of our mind and focus on other areas that will drive growth and enhance the customer experience we at Ringtons pride ourselves on.”

““A major factor in our decision to partner with Zendbox is the team's commitment to customer care, going above and beyond the basics of what we expect from a fulfilment company. Zendbox provides a personalised gift messaging service, for instance, which has been a key element of the customer experience during peak sales periods like Black Friday and Christmas. It's this level of support from Zendbox that helps us deliver on our promises to customers, many of whom recognise Ringtons as a trusted, family-backed business.””

“Zendbox has massively impacted our business because it has solved our problem and freed up our time to perform other tasks. Overall, the quality of the service is second-to-none, delivering orders efficiently.”

““The quality of the service from Zendbox is second to none, delivering orders efficiently.””

“"Zendbox is not the cheapest, but it is the best."”

““We go to bed every night knowing that we’ve got the right fulfilment partner and you can’t put a commercial value on the amount of free time Zendbox has given us to grow other areas of our business.””

““Mr Tubs was onboarded with Zendbox in the specified timeframe. The team’s handling of the process was exemplary.””

““Working with Zendbox has been a really good experience overall.””

““This ultimately leads to repeat business because customers aren’t disappointed. If they like our product and it’s backed by good service, that promotes loyalty .””

““When we partnered with Zendbox, we saw an immediate impact on our business with more satisfied customers . It was radio silence when it came to customer concerns. The relationship we have with Zendbox is excellent. If I raise a query with the team, they get back to me quickly. Their communication is extremely amicable, and they take their time to understand us and our frustrations. They’ve ultimately got our best interests at heart .””

““The 3PL companies we worked with prior to Zendbox were all equally frustrating to deal with. They actually caused more problems for our business than they solved – we were receiving daily emails from our customers about slow deliveries, missing orders, and incorrect items received. We were facing the challenge of being a fast-growing eCommerce business, but the 3PL providers we worked with couldn’t keep up with us. ””

““When we partnered with Zendbox, we saw an immediate impact on our business with more satisfied customers.””

“The most impressive aspect of Zendbox is the service the team provides. The end-customer places an order on our website or on another of our sales channels, and they receive their products in a timely manner and in the condition they expect. Zendbox enhances the customer’s perception of our brand with a great service. Partnering with Zendbox for our fulfilment was the best thing we did – our headspace has been freed to focus on growing our business and our customers are genuinely not disappointed.”

“What I find most impressive about the service from Zendbox is the ease of everything, from understanding where an order is within the fulfilment process, to just teaching someone on our team how to use Zendportal. The latter takes me about five minutes! We use SAP as our global system at EGLO and teaching someone how to use that is a substantial task. It’s a big learning curve in contrast to Zendportal.”

““Zendbox has opened doors and continues to open doors for EGLO.””

““We were able to get a more cost-effective solution from Zendbox versus other options.””

““The onboarding process with Zendbox was relatively quick.””

““We were really pleased that we could go to the wider market and offer customers delivery within 1 to 2 working days.””

““We saw instant growth in the value and volumes of sales made.””