Yotpo

““Novel Wallet passes removed that friction from the process. Shoppers can just scan a QR code at POS, create an account within seconds, and get an instant reward. It really elevated the whole in-store experience.””

“By working with Yotpo, we’ve built a loyalty experience that encourages higher AOV, as customers spend more to access unique rewards.”

“Since launching Yotpo Loyalty, we've seen a huge uplift in customer engagement. The ability to offer exclusive rewards has really strengthened our community & kept customers coming back.””

“”I'm saving nearly 60% per month on email marketing compared to Klaviyo, and I'm getting just as good, if not better, click-through rates.””

“”Brands like us don't have the time to move everything over. With Yotpo, your onboarding manager helps you rebuild all your key flows, and checks in with you regularly to make sure that you’re doing everything right.””

“”Klaviyo’s support was a chat window, and it would take up to an hour to connect with someone. Yotpo lets me talk face to face with my onboarding specialist and advisor. It’s a night and day difference.””

““The new widget feels more seamless with the rest of our website than the old widget did. It creates a really good presentation for our brand,” says Mellott.”

““I was incredibly surprised by how quick and easy it was to set up the new widget. I think I got everything set up in less than 30 minutes, and I’m very impressed by how well it works,” says Garza.”

““The new Reviews widget loads a lot quicker than the old one,” says Garza. “Even when you’re moving through different product pages, it’s a lot faster so the experience is dramatically better than the old widget.””

““Our customer feedback is super important to us,” says Garza. “And displaying their feedback on the site can help influence others to make purchases.””

““We did a rebrand around 2020 and took a look at all of our apps,” says Katie Mellott, Brand Manager at Slumber Cloud. “And we knew we wanted to keep Yotpo. Yotpo is really responsive, and we get a really solid product, so why change what’s working well for us?””

“”For how robust it is, Yotpo is one of the easiest platforms I’ve ever used.””

““The team is no longer spending as much time on the tools, freeing up bandwidth and allowing us to be more productive,“ says Chantel. “And because the platform is so intuitive, it’s enabling our teams to pick up and build things without any teething problems."”

““It’s good to be working with a team that wants us to win as bad as we do,””

““What this also means is that we’re looking at a much smaller remarketing spend, which we can then channel towards acquisition.””

““We only have 60 or 70 SKUs, so converting new customers really hinges on the quality of our reviews. And Yotpo Reviews is proving to be a really robust solution for us in this regard.””

“”I believe that the only way to quantify the financial impact of ‘community’ is through a loyalty program. And in partnership with Yotpo, we’ve been able to build a really cool, really authentic loyalty program.””

““Regardless of the partnerships or integrations they came with, a lot of the solutions we explored simply couldn't match what Yotpo was able to offer: both in terms of functionality and support.””

“”Having seen huge success with Yotpo while working at other brands, and knowing what Naked Harvest stood to gain, making the switch was an easy choice.””

““We’re really proud of the hundreds of thousands of 5-star reviews we’ve collected over the years, and we wouldn't have achieved it without Yotpo.””

“”Yotpo is highly flexible and supportive, and willing to assist us in any initiatives we want to pursue.””

“”Shoppers find it really valuable when they can learn about customers’ genuine experiences with our products. It’s a game changer, and it’s absolutely crucial to how we perform.””

““The in-mail review form makes leaving feedback really easy,” Kassan says. “It’s important that our customers have a really great purchasing experience, and Yotpo’s simplicity ensures that.””

“It’s important that our customers have a really great purchasing experience, and Yotpo’s simplicity ensures that.”

“”With Yotpo’s advanced Reviews features, like custom questions, we can really hone in on the specific product feedback we are looking for. ””