WinTech

“The updates are easy to implement. The communication to their clients is good. They are responsive to our questions, and most importantly, I like the product.”

“I just think they are an industry leader. They have a trusted product, and their support is good and timely. I don't have any specific person I could name. It's every time we call in.”

“Any time we have an idea that would help us serve the customer more efficiently, they are open to hearing us. Even simple ways that they think through their own enhancement ideas, and what a consultant might need that is different, more detailed, or more user-friendly. They are thoughtful in the way they provide updates.”

“They are very prompt when you ask questions. Their [phone] number for customer service is great. I don't necessarily have to speak with a specific person, I can speak to anyone. Everyone is knowledgeable and gets to you quickly. They are always open to recommendations and suggestions of other services they have to help us.”

“I think the customer service that I've received has been just outstanding. Just the flexibility of the product, and the built-in safeguards to help minimize the risk of royally messing something up. It's been a very stable product that I've found to be consistent, reliable, and error-free, not to repeat myself. That's how I would summarize it.”

“It's fantastic. I have always loved ProVal. The team there is fantastic. I have been a fan for over 20 years. It's a great product, and we have a great relationship. They're great partners, they are responsive, the quality of the product is great, and the functionality is great. Overall, it's very, very good.”

“ProAdmin gave us the flexibility to deploy extra resources from the valuation [ProVal] team as needed, as well as bring in other resources from other firms that knew ProVal/ProAdmin”