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Waterfield Tech

Technology, Information and Media

Waterfield Tech is a global customer experience tech and services provider spanning the leading CCaaS, conversational AI, and WEM platforms.

Is Waterfield Tech hiring?

Yes. As of November 4, 2026, Waterfield Tech has 6 open roles on Metaintro. 2 were posted in the last 30 days.

Open roles

Newest first. Pay shown when the posting lists it.

Hiring pattern

How fast Waterfield Tech is adding roles, and how they're set up.

New roles each monthRoles first posted in the month

2
1
4
2
1
JulyAugustSeptemberOctoberNovember
November: 1 new role.

How roles are set upShare of open roles

12%
12%
75%
HybridRemoteNot stated
24% of roles are hybrid or remote.

Customers

All 2 companies Waterfield Tech names as customers.

Customers hiring now1

Case studies1

  • National Cord Blood Registry

What their customers say

Quotes from people at Waterfield Tech's customers.

““We have big plans for this and can continue to evolve and innovate.””

Director of Infrastructure Operations

““We partnered with Waterfield Tech to provide us with the kind of migration and ongoing support that we need, and have needed, to do tweaks, changes, and updates to our workflows and, as we progress, to take full advantage of the features that the platform is capable of. One of our goals was to continue to grow our company, and by outsourcing to a cloud solution and CXaaS model, we could keep the same support footprint while being focused on the more critical stuff.  We have a partner in Waterfield Tech who is willing to work with us and who we trust.“”

Director of Infrastructure Operations

“The amount of work to simply understand our current state was overwhelming. Waterfield Tech helped us get a clear view into our operations, sort through all of our options and worked with us to create a long-term and short-term plan that we could create capital around.”

Director, Contact Center

“We started with 50 seats and expanded to 90 seats within the month. We now have all 140 agents using the new platform and achieving faster, more efficient call center operations.”

Dir. Of IT

“Working with the Waterfield team and using Xcelerate on top of Twilio was the perfect solution for us. The team really pulled together and the results in our contact center have been fantastic. Our agents have been able to improve productivity and deliver even better customer service.”

Co-Chair
Show 1 more quote

“I just wanted to thank you for all the help you’ve given us with QM in Verint. […] You are definitely the one we could rely on for help and never misled us. We appreciate you!”

Area customer service director

AI launches and partners

What Waterfield Tech has launched and who it works with on AI.

  • LaunchYour AI OutfitterWaterfield Tech identifies possibilities for customers’ AI journeys and delivers technology for them.
  • LaunchAI solutionsWaterfield Tech provides AI solutions and CX strategy.
  • LaunchApplied AIWaterfield Tech helps customers power their customer experience with AI and provides technology and support.
  • LaunchtaskGPTtaskGPT is a generative AI-powered chatbot able to complete tasks.

Skills they ask for

Most frequent across open postings.

Tech stack

CMS
WordPress
Libraries
jQuery
Swiper
Security
Complianz

Company facts

Headquarters
Tulsa
Founded
1984
Industry
Technology, Information and Media
Sector (NAICS)
Information
Peer
FAR Inspections

Similar companies

Companies in the same industry as Waterfield Tech that are hiring now.

Questions about Waterfield Tech

Is Waterfield Tech hiring?
Yes. As of November 4, 2026, Waterfield Tech has 6 open roles on Metaintro. 2 were posted in the last 30 days. The most are in Operations Management (3), Customer Support (1), and Sales (1).
Does Waterfield Tech offer remote or hybrid work?
12% of open roles are hybrid and 12% are remote.
Who are Waterfield Tech's customers?
Waterfield Tech names 2 customers, including The Very Group and National Cord Blood Registry.
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