Warby Parker

““The store's establishment was clean and eye-catching upon entry. The frames were gorgeous, the lenses were great quality, and the price was unreal. Not only was the product spectacular, but the employees selling the product were just as wonderful!””

““It was so easy to go in and get glasses. The prices were exactly how they were marked, without a bunch of hidden fees.””

““It was very easy to find and order these glasses without the hassle of going to the eye doctor and paying inflated prices.””

““Helpful service, quickest checkout/pickup I've ever had for glasses. Beautiful frames!””

““The service was great. I felt like they really cared and made the experience very personal. Glasses are a huge deal to me since I wear them every day—they have to be something that I can wear with everything. Warby Parker has definitely won my loyalty for life. Guaranteed. I was ecstatic when I learned about your Rockefeller Store since I work in the building. It made my life so much easier.””

““The salesperson made the experience!! Historically, shopping for glasses was akin to the experience of having gums scraped. Shopping at Warby Parker was fun!””

““Love the glasses and pricing. Glasses mailed to my home very shortly after placing an order in store. Store location had eye exams on site. Very convenient.””

““I love my glasses, and the process was seamless. Very great employees.””

““Easy process from start to finish. In-store customer service is excellent. Love the selection of frames and the ease of ordering. Thank you, Warby Parker.””

““Fast service and great customer experience in-store!””

““Great staff. Helpful with good taste. They have the ability to assess customers' needs and were honest in their recommendations.””

““Shopping at Warby Parker was a fun, easy, affordable experience. The level of customer service was unparalleled in this day and age, and I will be getting all of my glasses there for the rest of forever.””

“Easy website to use. Clear instructions. Quick to communicate with me when I forgot to send something in. Super fast turn around on the glasses. Packaging is sliiick! You get more than you pay for. :) Thank you!”

“Easy and simple process. Great quality glasses for a very good price. Amazing customer service and response time. One of the most seamless online shopping experiences ever.”

“Excellent communication and customer service. You answered all emails quickly and answered all questions I had. So friendly and so helpful. Your in-store staff could not have been friendlier, more approachable, and helpful. Thank you again!”

“I don't like to shop, but I enjoyed the environment at the store. Friendly sales people.”

“Excellent customer service! I have spoken with, chatted with, and emailed service representatives of this company to purchase, make adjustments, and exchange my glasses; all were kind, courteous, and very helpful! I will absolutely recommend Warby Parker!”

“Excellent customer service!! From the moment I made my order to the moment I picked up my glasses. Top marks!”

“I've been wearing glasses for over 45 years (yikes!) and this was by far the most pleasant experience I've ever had. The staff at your Columbus Avenue store were pleasant and very helpful... You've got a customer for life!”

“Excellent service, super helpful, educational, easy experience. The emails and delivery are also very cute and straight to the point. I was also able to upload my new Rx quickly and the glasses were created just like that!”

“I felt like my issues were genuinely cared about and were subsequently quickly addressed. Such a big fan of my overall experience from visiting a store to contacting customer support.”

“The service I was promised was the service I got. Surprisingly, that is a hard thing to come by.”

“It's an amazing company. The fact that you give a pair of glasses is the reason why I pick Warby Parker out of getting it anywhere else.”

“Nice people, great service, cool glasses, AND they give a pair to those in need!”

“I love the fact that you give a pair to someone in need and I LOVE the styles!”