VitalEdge

“It’s so many time saving things, especially for me, when I do things like service contracts. Monthly service contracts used to take me half a day. They now take me 30 seconds each.”

“This was the smoothest cut-over I’ve ever experienced. It was such a fun and rich experience.”

“They weren’t just a software team. They weren’t just ‘Here’s our software, plug it in and let’s go.’ They understood how it worked and that made us a lot more comfortable too. So, it made the transition a lot easier, too.”

““This has been transformational for Darr. Our partnership with e-Emphasys ERP has made Darr a better company. It’s made us be able to provide a better service to our customers. I don’t think we could have gotten to the level we are now without partnering with VitalEdge e-Emphasys.””

““We really value that VitalEdge is trying to establish a dealer community where we can collaborate together, and that they’re designing the environment holistically so it suits all of our needs.””

“Without a doubt I would recommend the e-Emphasys ERP system to anyone that’s looking, they know the product, they know the dealerships, and they know the processes that are the best to use in the business. They’re experts at what they do. You buy in to what they’re telling you because you trust it.”

““Without a doubt I would recommend the e-Emphasys ERP system to anyone that’s looking,” said Stephen Searcy. “They know the product, they know the dealerships, and they know the processes that are the best to use in the business. They’re experts at what they do. You buy in to what they’re telling you because you trust it.””

“DeWayne Searcy: “What I like about the e-Emphasys company itself, is that they’re investing heavily in research and development for future enhancements.””

““We were sending out multiple reports a month. Now with the BI (Business Intelligence) , you login and it’s there,” said Brantley Clay, Business Development Manager. “It updates the previous day at 5 o’clock, so any information that you’re looking for that we were sometimes waiting until the end of the month to do is now there on a daily basis. You can take those reports and build them any way you want to. It’s a tremendous tool that’s on my computer every single day. One of the first things I do in the morning is log in to the BI.””

“Searcy: “It’s exceeded our expectations. The data that’s available to us through the Business Intellect has given us data that allows us to be proactive instead of reactive.””

““Our decision to go with e-Emphasys ERP came after about a year of studying all the different systems available across the country,” said Stephen Searcy, VP of Product Support. “We put them up side-by-side each other and e-Emphasys ERP just out shined the rest of them as far as what we were looking for. To go from a flat file system to the new software that’s available, they just out shined the rest of them of the competitors.””

“Cowin: “It was very important to me to improve the analytics and understanding of everything we were doing rental wise. Among our choices for software, e-Emphasys stood out as best analytics. e-Emphasys was the consensus choice among our team.””

““e-Emphasys certainly had the latest technology,” said President Jamie Cowin. “One of the competitors appeared to be old green screen technology laid over newer Microsoft software, but it wasn’t really the latest and greatest.””

“Searcy: “e-Emphasys has two things that we were primarily concerned with. One being the process control environment. One thing that was very important to us was making sure our processes remained under control, and e-Emphasys really had a grasp on that with their Business Process Modeling technique and the way they implement their system. The other was analytic approach. It was crucial for us to find a system where we could extract the analytics we need to make better decisions day in and day out. Hands down e-Emphasys met both those criteria.””

““We had our previous system for more than 30 years. It was a good system, but we had outgrown it,” said CIO DeWayne Searcy. “We needed something with more data analytics capabilities and more process control, and e-Emphasys has definitely stepped up our game in that regard.””

““We’re giving our employees the tools to take care of the customers that come in the door.””

““We want our store managers to take ownership. They can’t do that if they don’t know where things are going.””

““From the moment we implemented IntelliDealer, we were able to see immediate gains in terms of efficiency. We can close our books in days instead of weeks.””

““Now I can show you pictures right now. I can give you a description. I can show what service has done to it, and I can sell it with confidence.””

““If I can’t have information at my fingertips, I’ll never be able to catch up. I’ll always be chasing my tail.””

““If we wanted to be the best in class at everything we do, we needed to have a best-in-class operating system to go along with that.””

“We chose e-Emphasys as a strategic partner for its in-depth understanding of Equipment Dealership and Rental industry. The combination of e-Emphasys new-generation dealership solutions and proven record in standardizing business process in our industry were all contributing factors to our decision. We have confidence in e-Emphasys’ ability to deliver a flexible operating model to address our international business needs more efficiently.”

“To continue the company’s growth and profitability, we knew that our previous DMS lacked the functionality and capabilities for us to be more agile, especially considering today’s challenging economy. We foresee the e-Emphasys ERP solutions as a means to enable and empower our employees to become more productive and have data available that will allow them to make quicker and better informed decisions. We also found e-Emphasys to be extremely knowledgeable about our business and very responsive.”

“Our revenue, particularly in service, has increased 30% this year. One of the areas that has helped us tremendously is the eServiceTech. Being able to manage labor day by day without paper has improved that process greatly.”

““Technicians are more efficient using the e-Emphasys ERP system today because they are able to see the scheduling information in real-time via their tablets, real-time recording of their hours, and write-ups via the eService Tech System,” said Krause.”