Velstar

“They took the time to understand our products and data to ensure successful merchandising across sites. The new websites successfully deliver best in class eCommerce, improved UX, exceptional customer service at point of order, and clear market positioning of product ranges. The ability to roll out new sites quickly is key to growing the Watco brand.”

“Velstar turned what used to be a complex, manual process into an efficient, automated workflow that allowed us to handle record-breaking traffic across multiple regions without a single stability issue. It feels like a true extension of our internal team.”

“Working with Velstar allowed us to translate our complex security technology into a user-friendly Shopify experience. They understood the operational necessity of our tool and built a bridge that gives Shopify merchants immediate access to enterprise-grade protection. The quality of the build and the speed of delivery have been instrumental in our successful move into the Shopify ecosystem.”

“In an increasingly difficult trading environment, we needed to ensure the return on any investment not only had impact, but enabled growth. Velstar’s ability to focus on the underlying logic of our performance has been instrumental to our ability to increase not only turnover, but also number of sales. They transformed what has historically been our least profitable month into a high-momentum start to the year, and we look forward to scaling further with the team in 2026.”

“Velstar were diligent during the build process and very open to ideas while guiding us on best practices and problem solving. Their team is full of Shopify experts who we’ve been able to call upon for advice and support. Nothing is too much trouble for Velstar.”

“Velstar finished the project on time and within the budget. The website figures have continued to reach record levels month on month. I wouldn’t hesitate to recommend the team at Velstar if you are looking to improve your website platform or eCommerce offering.”

“Our first attempt at an eCommerce website was an extremely frustrating experience. We were impressed by Velstar's knowledge and ideas, and they completely redesigned our website. The end result is a website that looks great and gives the user a much better experience. This has resulted in a threefold increase in revenue and a website that we are all very proud of.”

“The Velstar team are knowledgeable, responsive, and genuinely collaborative in the way they work. Communication is always clear and they consistently deliver to a high standard.”

“We've worked with Velstar on several projects over the years from website development to digital marketing. It’s a great support to be able to tap into their expertise across different areas. They are always professional, transparent and results driven.”

“Over the course of our partnership with Velstar we launched a full redesign of the UK, EU and US stores, enhanced our SEO strategy and delivered a roadmap of further improvements. The project went very smoothly and we built strong relationships with the team. They consistently demonstrated capability, professionalism, and a collaborative approach. Velstar is an excellent choice for a full-service Shopify agency.”

“Working with Velstar is a dream. They’re extremely flexible and willing to go above and beyond. Velstar are obviously specialists in Shopify Plus. This pays you back as a client as questions get answered, hurdles get identified and dealt with, tickets keep moving, and initiatives get delivered. Velstar are themselves a reason to choose Shopify Plus and make product ownership a joy.”

“Finding an agency that you can trust to steer your brand in the right direction and deliver results isn’t always easy. Not only have Velstar delivered excellent results through a specified strategy, they have also invested the time to get to know our brand and understand what works for us.”

“Trying to accurately track conversions and traffic sources became more difficult over the years. My team and I were becoming increasingly frustrated as nothing seemed to be able to provide us with an accurate picture. Velstar took the challenges presented to them within their stride and provided a robust service and solution. They ensured that our tracking is compliant with all relevant guidelines and regulations. Nothing was too much trouble for them.”

“These guys are superstars! I've been working with the team for almost 5 years now and they've played an integral part in building our test and learn capabilities and culture. They are highly knowledgeable and reliable across web AB testing and have become part of our work family.”

“Velstar’s dedication, knowledge and experience sets them apart from any other agency I’ve worked with. Everyone loves our new site, especially the new mascara landing page and slider. It feels like it's really elevated the brand to a more premium level. And the custom bundle builder is already driving phenomenal results.”

“Velstar responded well to our brief. They challenged the M&S team at the right time and offered solutions to problems. They were a pleasure to work with each day.”

“This was one of the most complex technology projects we’ve delivered, involving a full platform re-build, system migrations, and tens of thousands of customer accounts. Despite the challenges, the team delivered with professionalism, collaboration, and a strong culture of quality and accountability. Over 50,000 orders have been successfully processed on the new system, and the approach we developed has set a new benchmark for delivering large-scale, high-stakes digital transformation.”

“Velstar’s dedication, knowledge, and experience set them apart from any other agency I’ve worked with. Everyone loves our new site, especially the new mascara landing page and slider. The custom bundle builder is already driving phenomenal results. Velstar has really elevated the brand to a more premium level.”

“I've really enjoyed working with the Velstar team to launch and grow my presence on TikTok. The team's strategic approach led to rapid UK brand awareness and sales and I'm looking forward to expanding internationally.”

“With a strong team of Shopify Plus experts, and a commitment to always go above and beyond for their clients, Velstar are the perfect fit for us and are the ultimate embodiment of our Better Never Stops ethos. We look forward to continuing to benefit from their experience and advice as we enter our next stage of growth.”

“We’ve worked with Velstar on both development and digital marketing activity and they have helped our business achieve some fantastic results with revenue growing almost 200% through our website.”