Vable

“I have a couple of people in the team who are dedicated Vable experts and they just love the searching capabilities”

“I truly believe that our current awareness services have the biggest reach across this large organization. The ability to provide those alerts in different forms is important. I think that current awareness provision is the highest value thing that we can do”

“Vable is one of the vendors that is a true partner.”

“You have an addition to your tech team, which is great.”

“Duplication can be a problem, so the Vable reports were a real a-ha moment!”

“The whole set-up - choosing a template and content - is a game-changer and makes news delivery much less time-consuming with a more professional-looking product.”

“We decided on Vable because it is incredibly flexible, the end result looks effortlessly professional, and most importantly the team really enjoyed working with it. We also really liked the friendly, knowledgeable, and creative team at Vable.”

“We can respond faster and deliver more, highly curated, relevant updates, customized to people’s needs. The professional, fresh design has elevated our team’s output. The fact that people are enthusiastic and engaged means we are finding this a re-energized, positive, collaborative exercise.”

“I think having a system frees up the time. You can focus more on the added value and the system takes care of the day-to-day team tasks and activities, gathering information and presenting it… that sort of thing. It does make life much easier.”

“That’s why the knowledge and library service produces current awareness, and that's why there is such a great demand for it. Any system that enables us to do that and makes us more efficient is invaluable to us as a tool.”

“We are still switching over, but the outcomes are clear from what we have accomplished so far. The attorneys receive their professionally branded and well-organized newsletters and the Vable platform has significantly reduced the amount of email clutter the attorneys previously experienced. The platform streamlines our information delivery services and changes the way users can access information for the better.”

“To be honest, it was challenging and a little overwhelming at first. However, these feelings were assuaged with use and training. The help of Vable team members was critical to our success. Everyone we have encountered has been helpful and encouraging.”

“One of the most positive experiences we’ve had with Vable has been their customer service. If we face challenges, need help, or have questions there is always someone to assist us. Every interaction we have had with individuals from Vable has been timely, courteous, helpful, and pleasant.”

“Vable was hands-down the best fit because of its flexibility. Other platforms were more rigid and cluttered with unnecessary categories. Vable allows us to create categories using labels and taxonomies that fit our specific and unique needs.”

“In our move over to Vable, Emily and Matthew worked closely with us to get the templates just right. Whilst the Linex version of the alerts is valued and recognized, we wanted just the right balance between being familiar but also having a fresher look and feel to them, and with Vable’s help we’ve got just the right balance.”

“Current awareness is a category that we record in our Research Statistics and it has the highest incidence of requests.”

“I love that it enables you to pull in third-party alerts and organize these alongside your news alerts so that a monthly journal on the property from Westlaw has visibility alongside a property news search that pulls content from subscription and free sources. Being able to track official and government sources is also a boon.”

“Vable is content agnostic so it’s easy to pull in multiple content streams from a huge variety of sources whether it is a website, rss, or email.”

“We currently have Linex across the whole of the Europe, Middle East, and Asia offices. The multi-source capabilities of Vable have enabled us to take advantage of the multiple language capabilities to set up alerts in both English and German for our German colleagues and include Chinese news stories for those in our Beijing, Shanghai, and Hong Kong offices.”

“Emily, Tina, and the team are amazing. They are responsive and helpful in supporting our requirements. I love that Tina is proactive in discovering sources that have maybe been removed by the supplier and hunts out alternatives and keep us updated about these sources.”

“I really can’t emphasize this enough - the impact on our team has been huge.”

“Vable was very easy to set up. I thought the support and the onboarding was very good. And the support throughout has been really excellent, we've never had to wait too long for a response. I think in terms of the product and the ease of use [...] I’d certainly be happy to recommend it to anybody.”

“Vable helps ensure our clinicians have access to the most up-to-date information to deliver high-quality care.”

“In a time when budgets and staff time are tight, Vable helps. It frees staff up for other work.”

“Vable turned that into a task we could do in minutes, Carol explained.”