USAN
Telephone Call Centers
USAN is an Amazon Connect Partner that helps businesses modernize their contact centers with AI-driven solutions and customer experience strategies that drive real results.
Is USAN hiring?
Yes. As of November 5, 2026, USAN has 1 open role on Metaintro. 2 were posted in the last 30 days.
Open roles
Newest first. Pay shown when the posting lists it.
Hiring pattern
How fast USAN is adding roles, and how they're set up.
New roles each monthRoles first posted in the month
How roles are set upShare of open roles
Customers
All 6 companies USAN names as customers.
Customers hiring now2
- OpenLoop71 open roles
- Dominion Energy64 open roles
Case studies2
- OnCourse Home Solutions
- American Honda Financial Corporation
Other customers2
- OnCourse
- AHFC
What their customers say
Quotes from people at USAN's customers.
““The way USAN set up our system allows us to try new things rapidly and keep up with ever-changing requirements and technologies.””
““This was 25% more efficient than similar projects because we could test everything well before pushing to production. There was no additional cost outside of usage, and countless human hours were saved.””
““Kudos to USAN for translating our requirements into a working system quickly and in a very, very accelerated timeline,””
““At each step along the way, we were able to test the system, which helped significantly reduce any issues that might have slowed down the project. It also gave the call center, who did much of the testing, a good understanding of how Connect would work.””
““USAN is an excellent collaborator when designing and implementing a solution that fits business needs. During our engagement, we saw USAN and Amazon’s partnership in action as they created a pilot for us to test CL, QuickSight CL Dashboards, and customization to meet our needs.””
Show 3 more quotesShow fewer
““USAN’s experience within the contact center technology space and their learned knowledge of AHFC’s business objectives aligned nicely with our goal for a smooth transition from our legacy solution to the next-generation solution while capitalizing on opportunities to improve both our customer and representative experience.””
““The USAN team’s results-driven approach by gathering metrics before, during, and after our solution implementation provided a clear picture of this product’s benefits and success,””
““The AHFC and USAN partnership resulted in a successful project that met an extremely ambitious timeline.””
AI launches and partners
What USAN has launched and who it works with on AI.
- LaunchAI-powered products for contact center solutionsUSAN designs and develops AI-powered products for contact center solutions that use conversational AI, natural language processing, and machine learning.
- ResearchGen AI contact center and CX research centerFarid Shenassa leads USAN’s Gen AI contact center and CX research center.
- LaunchAI-powered CX products and servicesUSAN delivers next-generation, AI-powered CX products and services.
- LaunchAI-powered capabilitiesUSAN combines rapid migration to Amazon Connect Customer with AI-powered capabilities.
Skills they ask for
Most frequent across open postings.
Most requested skills
- Amazon Connect
Tech stack
- CMS
- HubSpot CMS
- Analytics
- Google Tag Manager
- Marketing
- HubSpot
- CDN
- Cloudflare
- cdnjs
- Libraries
- Font Awesome
- Swiper
Company facts
- Industry
- Telephone Call Centers
- Sector (NAICS)
- Professional, Scientific, and Technical Services
- Peer
- SupportYourApp
- Website
- usan.com
Similar companies
Companies in the same industry as USAN that are hiring now.
Questions about USAN
- Is USAN hiring?
- Yes. As of November 5, 2026, USAN has 1 open role on Metaintro. 2 were posted in the last 30 days. The most are in Developer (1).
- Does USAN offer remote or hybrid work?
- 80% of open roles are hybrid and 0% are remote.
- Who are USAN's customers?
- USAN names 6 customers, including OpenLoop, Dominion Energy, OnCourse Home Solutions, American Honda Financial Corporation, and OnCourse.
- What skills does USAN look for?
- Its open roles most often ask for Amazon Connect.