Unit21

““This integration means our teams don’t have to bounce between systems. Chainalysis gives us the intelligence, and Unit21 lets us organize, prioritize, and act on it in one place. That’s what allows us to manage volume intelligently and stay focused on real risk as we scale.””

““Compliance isn’t a cost center at MoonPay—it’s a growth engine. With Unit21 and using the native Chainalysis integration, we’re able to scale globally, reduce needless customer friction, and meet regulatory obligations with confidence. That foundation allows us to innovate faster and grow responsibly.””

““No one has to remember about an investigation. It sits in a case, and we know we can come back to it at any point. Unit21 has provided people with a clearer process on their day-to-day role, which has improved team morale.””

““The future of fighting fraud effectively involves the removal of extreme siloing of information between financial platforms. Sharing information quickly, securely, and privately is the best way to combat fraud.””

“"When rules are capturing fraud fast, you're creating a good impact for your customers. We're able to empower our fraud team so they feel more confident and creative. They aren't manually looking for alerts and can push the limits of their capabilities.””

““Unit21's no-code solutions are upskilling our analysts to execute tasks that would otherwise need an engineer or data scientist. I don't need you to write SQL; I need you to understand the business and be inside the mind of the fraudster.””

““We qualified every solution possible. The flexibility and automation of the Unit21 platform made the decision simple. Unit21 is extremely data agnostic, which means we don't need to wait for months to integrate.””

““The more traditional vendors typically allow you to make edits within their standard criteria, but our critical business need was to be able to make partner-specific rules and workflows–anything but standard.””

“"Our primary regulator’s lead BSA examiner spent over an hour reviewing the system alongside us and was impressed by Unit21’s capabilities."”

“"We had a full-scope exam with our primary regulator shortly after going live with Unit21, and the results were excellent. A lead BSA examiner spent over an hour reviewing the system alongside us, and was impressed by its capabilities. It was a huge win to have both the system in place and positive regulatory insight from such a recent and comprehensive review.”

“"We would not be where we are today without Unit21. The dedication and problem-solving to overcome data challenges during implementation was beyond impressive."”

““Gaining access to the right data is always a challenge in a scenario like this, but I was shocked at the dedication and speed at which the Unit21 team worked. Regardless of the data challenges, Unit21 was the leader in ensuring we were able to get up and running. Our BaaS monitoring capabilities and support to the overall business would not be where it is today without the dedication of Unit21’s implementation and success team. They simply stepped up and got it done–whether easy or hard.””

““I call Unit21 our secret sauce for monitoring, especially in our BaaS business. The ability to spin up partner-specific rules and workflows within a day is something no other tool provides.””

“Unit21’s Dark Web Monitoring is a no-brainer. With zero implementation, a 12-month lookback of what’s out there, and proactively preventing customer loss, it’s one of the most cost effective investments we’ve made.”

“Adding dark web monitoring to our deposit operation has been a game-changer. In fact, 49 of 50 checks flagged were stopped before loss, saving us over $400K in losses.”

“Dark web monitoring had no implementation time, and we were able to run a 12-month look back to reveal historical exposures. This allowed us to block fraudulent checks before they were sold or cashed. Without Unit21, we would have never known those checks were out there until it was too late.”

“With Unit21, monitoring the dark web, we’ve stopped over $400K in check fraud loss. This provides us with a whole new level of customer trust.”

““If you want a partner who is there for you, who cares, responds quickly, is on top of it, and makes sure they respond in a timely manner, you want Unit21.””

““Unit21’s customer service is outstanding—hands down the most responsive of any vendor we work with. Their team doesn’t just wait for us to report issues—they proactively check in, offer solutions fast, and aren’t afraid to get hands-on. I never have to wait days for answers; most problems are resolved in under 10 minutes. It’s a level of support that’s rare in this industry.””

“"SARs management is my favorite thing. I’ve always had to file SARs manually, so the ability to have templates set up for me and data pulled in when customers are connected saves our whole team so much time. Before we were manually typing in every box of a SAR, having to log in to the BSA website, and manually submit it. Unit21 has cut out so much wasted time for us."”

“"Unit21 is solving our biggest problem by monitoring hundreds of thousands of customer accounts. And the best thing is that we have been able to achieve a steady 15% false-positive rate. That is a huge deal in an industry where 90 - 95% is the norm."”

““Using the old way, a SAR would take 90 minutes or more with the narrative. Now we can file a SAR in 20 minutes.””

“"Unit21 allows us to automatically monitor hundreds of thousands of accounts with a consistent 15% false positive rate—far better than industry norms. It’s essential for scaling our transaction monitoring, preparing for audits, and staying compliant with regulatory expectations. Without it, we’d be exposed to serious risk."”

““Unit21 is monitoring hundreds of thousands of customer accounts. And the best thing is that we have been able to achieve a steady 15% false-positive rate.””

““We’ve been very pleased with Unit21’s dark web monitoring. It’s helped save losses for our customers, deepen customers' trust in our bank, and even increase customers' investment in the product lines we offer.””