TrustYou
Hospitality
About TrustYou TrustYou is the #1 hospitality AI platform. Since 2008, hospitality brands from around the world have used TrustYou to transform guest feedback, customer data, and automated interactions into revenue-generating opportunities. Customer Experience Platform (CXP): AI-powered insights for exceptional guest experiences. Improve service quality based on surveys and reviews across the web, respond to all feedback with the help of AI, and market your reputation. Customer Data Platform (CDP): AI-powered customer data management for more direct bookings. Merge and master customer data, manage consent, and transform insights into effective marketing, personalized journeys, and higher lifetime value. AI Agents: Intelligent, always-on agents that boost productivity and reduce operational costs. Available 24/7, they provide instant, personalized recommendations, answer inquiries, and optimize direct booking conversions.
Is TrustYou hiring?
Yes. As of November 3, 2026, TrustYou has 1 open role on Metaintro.
Open roles
Newest first. Pay shown when the posting lists it.
Hiring pattern
How fast TrustYou is adding roles, and how they're set up.
New roles each monthRoles first posted in the month
Customers
All 5 companies TrustYou names as customers.
Case studies5
- Munich Tourism
- Mandarin Oriental Hotel Group
- Servigroup Hoteles
- FedeGroup
- Taj Mahal Palace Mumbai
What their customers say
Quotes from people at TrustYou's customers.
“[TrustYou] feeds into the decision making of all areas of the organization. The data helps to validate all initiatives put into practice in the organization as we can measure the effects on customer’s satisfaction instantly.”
“We are using TrustYou’s Marketing, Surveys and Guest Feedback Analysis. Working with TrustYou gives us insights about what guests are saying about us. For us, getting actionable guest data and digging deep is essential to make the most impactful changes and to drive our product and offers.”
“TrustYou is the only viable solution to ensure the quality of all service providers in our region. We are even more pleased that with the additional introduction of the TrustYou guest surveys we can also see an increase in direct bookings.”
““We have been using TrustYou for four years now. The daily monitoring and daily downloads of reports is an essential feature for our quality department. Our goal is to meet the needs of our customers by delivering the best value for money experience to improve the customer journey and learn from them during and after the stay.””
““I’m using TrustYou Analytics and the dashboard to get an overall overview about the reputation. TrustYou groups all reviews and we receive data that can be clustered and analyzed. We save time and we gain knowledge about the individual hotels and the entire group. TrustYou delivers the right data to identify strengths and weaknesses that help us to learn what the guest wants and needs.””
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“There is no other tool at this level of excellence capable of providing actionable truths built from a foundation of statistical analysis. Trust me, TrustYou is the only one.”
AI launches and partners
What TrustYou has launched and who it works with on AI.
- LaunchAI-drafted repliesCXP sends AI-drafted replies in the hotel's brand voice.
- LaunchReport Builder BetaAI helps users build reports from raw data to a finished report.
- LaunchResponseAIResponseAI writes personalized, on-brand replies across 23 languages, and teams review and edit them before publishing.
- LaunchInbox AIInbox AI generates an on-demand summary of a set of reviews filtered as needed.
Skills they ask for
Most frequent across open postings.
Tech stack
- CMS
- WordPress
- HubSpot CMS
- Analytics
- Google Analytics 4
- Google Tag Manager
- CDN
- Akamai
- Cloudflare
- cdnjs
- Libraries
- Font Awesome
- Tailwind CSS
- GSAP
- Security
- Cookiebot
- Marketing
- HubSpot
Company facts
- Headquarters
- Munich
- Founded
- 2008
- Industry
- Hospitality
- Sector (NAICS)
- Information
- Peer
- Accor
- Website
- trustyou.com
- Careers
- trustyou.com/careers
Similar companies
Companies in the same industry as TrustYou that are hiring now.
Questions about TrustYou
- Is TrustYou hiring?
- Yes. As of November 3, 2026, TrustYou has 1 open role on Metaintro. The most are in Business Development (1).
- Who are TrustYou's customers?
- TrustYou names 5 customers, including Munich Tourism, Mandarin Oriental Hotel Group, Servigroup Hoteles, FedeGroup, and Taj Mahal Palace Mumbai.