TicketManager

“TicketManager lets our attorneys request events right in the system. I’ve been able to add new value to the firm by focusing on other activities instead of managing everyone’s requests manually.”

“We are extremely happy with TicketManager. I can’t imagine going back to our old system!”

“The information we had before was sporadic and dispersed. Now, with TicketManager, we are capturing exactly what we need.”

“With TicketManager, we now have a system in place which makes it much easier to manage these assets to their greatest effect.”

“TicketManager provides radical visibility into how a company uses its ticketing assets,” observes Randy. “This visibility is absolutely key to helping us extend our culture of accountability across the firm. While the systems we had in place were functional, they did not talk to one another. That made it impossible to gain a company-wide view into how we were using tickets and events, and made it difficult to determine if we were really maximizing the impact of our investments there.”

“We knew it would give us greater visibility into our tickets and client events, which in turn would make it easier for us to maximize the effectiveness of these assets.”

“Clients want to get to know us on a personal level. Ticketed events are a great way to do that.”

“Our previous ticketing system in Chicago absorbed an enormous amount of my time as a Ticket Administrator. Today I am nearly out of the entire process because of the TicketManager program and cannot be happier to have a big responsibility minimized!”

“Thanks to TicketManager, we have a really rich data set for tickets and event ROI that lets us make truly data-driven decisions.”

“TicketManager has been a great experience for us.”

“The transition was spot-on. We are responsible for a significant number of tickets, suites, and events and we didn’t miss a beat. It was a really solid roll-out.”

“With our previous system, extracting reports was daunting, and sometimes impossible. By contrast, there are numerous reports ready to view right away in TicketManager. It’s easy for us to measure the return these tickets are actually delivering.”

“We learned our lesson: By leaving our old processes behind and embracing TicketManager, we realized the complete benefits of a system built to make client entertainment easy.”

“Because our sales team can see what’s available, we’re using about 96 percent of our tickets, and that’s been very consistent. Before TM, it was more like 60 percent—and probably half of those were going for personal use, not clients.”

“TicketManager made my life easier because I know how and when our events are being used, and I know who’s using them.”

“We found that when you customize business software, you really lose the key functionality that made you want that system in the first place.”

“It never, ever got used. We basically handed out tickets to all of our offices and hoped for the best.”

“Executing a large-scale event like the Verizon FanFest requires the right partners, and TicketManager delivered. Their technology streamlined ticketing, and their support team ensured everything ran smoothly, helping us create a standout experience for our customers.”

“TicketManager was instrumental in making our ambitious FanFest a reality. Their seamless technology and dedicated support team powered every aspect of our event’s ticketing, allowing us to deliver an unforgettable experience for our customers.”

“Fan satisfaction is everything to us and TicketManager helped Verizon deliver top notch customer service at their FanFest. Because of the quick entry and easy scanning, fans got to focus on watching the big game and came away extremely satisfied.”

“Without TicketManager as a partner, I don’t know how Super Tickets would be managed on a daily basis. If we fall short on any element of the delivery of that experience, it would have a really quick negative effect.”

“Without the automation and centralized system that TicketManager delivers, it would not have been possible for us to achieve mass scale. TicketManager really helped us streamline and operate the program in a lean way, but also be very nimble and agile.”

““What we wanted to look at was, how we elevate TicketManager to be this true marketing partner…and you gave us that opportunity through All Access.””

““We’re giving them freedom and flexibility on how they reinvest those dollars, whether it’s for incremental marketing activities or other business purposes.””

““That incentive enables the model to work, as our local teams are more inclined to part with tickets if they are receiving a portion of the resale proceeds,””