The Missing Link

“The Missing Link ’s point of difference comes from their client-focused senior management team, highly competent staff, industry experience and client care. These are attributes that drive their success.”

“The DRaaS , cloud backup and data security services The Missing Link provides is crucial to our business. With The Missing Link as our trusted partner, I have peace of mind knowing our data is safe and The Missing Link is available to us 24x7. They provide a service that we could not have achieved in-house.”

“The Missing Link team is easy to work with, knowledgeable and exceptionally responsive. Staff are progressive and passionate about their work and always look to value add their current solutions using innovative products. Our account manager always treats our requests with a sense of urgency and importance.”

“It’s been a pleasure to work with The Missing Link. When the time comes for further security testing, they’ll be one of the first vendors we turn to.”

“I’ve also been impressed by the flexible approach they take to project management. The Missing Link are open to the concept of smaller incremental tests for new feature releases, rather than requiring a complete re-test no matter how small the change.”

“The Penetration Testing that The Missing Link has undertaken for us has gone well. There have been no surprises from technical and security assessments and I was highly impressed by the delivery of the security assessment report post- Penetration Testing . Their report was thorough, insightful and in-depth, making it very easy for us to understand.”

“Importantly, I feel comfortable ringing our account manager, to ask any questions – she is very professional and approachable.”

“Working with The Missing Link has been a smooth process right from the start. I have great confidence in them as a vendor– both from the technical perspective and in the way they work with us – they are happy to customise their service and come up with bespoke solutions based on our needs.”

“Their audit and review process has given me confidence in our level of security.”

“The Missing Link has made a big difference to my role, which comprises marketing and communications, as well as overseeing TruScreen’s processes and infrastructure protocols.”

“The Missing Link’s reports - both the draft and the final - were easy to read and navigate. Their reporting on non-compliances and recommended actions were very clear and actionable. When the invoice came in, there were no surprises – it was exactly what we’d agreed on, which was perfect.”

“To their credit, The Missing Link was happy to adapt to meet our needs, which meant that by the time the report was finalised, we’d been able to complete all the remediation required.”

“At our kick-off meeting, they were happy to answer all our questions. They explained their approach clearly and ensured that we were on the same page.”

“They were professional and responsive from the start and very cooperative. Importantly for us, they were able to meet our timelines and provide their deliverables efficiently.”

“I know I’ll work with them again - in fact, I’m already meeting with them to plan the next job.”

“As expected, The Missing Link has been a great organisation to work with and their people are professional yet good fun, and most importantly, they get the job done.”

“I really feel like we’ve developed a partnership that is solid and reliable. From engaging with the sales team and project managers to working closely with the technical team, they’ve provided an end-to-end solution that has been genuinely effective.”

“The Missing Link is proactive in their approach and genuinely interested in improving our security to ensure our success. As a result of this project, they’ve become a long-term security partner and IT advisor for our business. I appreciate their in-depth industry knowledge, their strategic views on security infrastructure, and the advice they’re able to offer on the pros and cons of procurement - I can also leverage their existing supplier relationships.”

“For Mainstream as a company, our engagement with The Missing Link was a success. We were able to get the app delivered on time because the testing was completed well and within our deadline.”

“Thinking back, there’s nothing about this project we would have changed – it’s panned out exactly as we wanted.”

“The scope they put forward resonated well with us – they get us, they know what we want to achieve, and that made the process smooth and easy.”

“Our relationship with The Missing Link has been positive, right from the beginning.”

“The Missing Link has very knowledgeable experts on their team. They have experience across all industries, and most importantly for us, experience partnering with legal firms.”

“In doing this so easily, without any challenges along the way, The Missing Link took a substantial amount of stress out of my life - if every supplier did as much as they did, life would be awesome.”

“The Missing Link was great to work with.”