Buildout

“The out-of-the-box capabilities of Rethink saved us a couple months of development, months of fine-tuning, and months of ironing out,” Michael said. “We knew that Rethink was a trusted solution in the space, and after attending the demos and seeing the platform, we knew it would be better to go with a best-of-breed solution, rather than trying to build our own.”

“The ease of managing the prospecting process has been an absolute game-changer, and the level of clarity on the pipeline is unparalleled,” Michael said. “I can’t even imagine how broken it would feel at this point to use Excel because the way we use Rethink is just so intuitive.”

“With brokers, you have to keep it simple. It has to be easy to use—because as soon as there’s any friction, you’re going to lose them,” Michael said. “Rethink didn’t have that friction.”

““We are very impressed with the fact that Buildout listens to its customers and changes, grows, and develops to fit their needs. In the few months that we have used Buildout, support has reached out on multiple occasions saying our suggestions have been implemented. It is nice to have a product that is user-friendly, fits the needs of the company, and has readily available support.””

““By using the client reporting feature, we already gained a repeat client. He was so impressed that we would allow him to ‘see behind the curtain’ into what we were actually doing to sell his property, he immediately gave us another listing.””

““The client report feature is a new tool that we gained that has been very helpful and impressive to our clients. That feature as well as the pipeline are great ways to push our team along, while letting our clients see how hard we are working on their behalf.””

““Buildout is an all-encompassing commercial real estate software that allows you to operate your business from front-office marketing to back-office financials, all in one system. It is a comprehensive system that is easy to use and functions well with top notch customer service.””

“If I were to talk to the leader or admin of a team who has yet to make the investment in Buildout, I would tell them that it makes it so much easier to do your job. Being able to keep everything in one location and knowing exactly where your pipeline is at at any given point in time is a huge timesaver. You don’t have to worry about hunting around for specific information. It’s all right there. You need a database that you can add to and grow overtime as your network and business grows. We are a shop that is heavily focused on collaboration, and Buildout helps us do that really well.”

““The team has been super helpful,” Chris explained. “We appreciate all the help they’ve provided us.””

““We’ve always had a great experience with Buildout.””

““Buildout Grids has been a great success with our brokers,” he said. “It works just like a spreadsheet, so they find it extremely easy.””

““Our brokers got used to it very quickly. They felt comfortable going into Grids and doing the analysis and spreadsheet work they needed to do,” Chris said. “And we noticed a big difference right off the bat in terms of productivity.””

““It gives us a competitive advantage,” Chris explained. “We want to produce as many deals as possible as quickly as we can, and Buildout Grids helps us do that.””

““Buildout Grids has shortened the amount of time brokers are spending getting spreadsheet data into marketing collateral by 70%,” Chris said. “It’s definitely a significant time-saver.””

““We did a lot of research, and Rethink was the product that had exactly what we were looking for,” Susan said. “Now, after having a lot of time to test it, I can confirm what I thought then—Rethink is a jewel to work with.””

““But the software itself is also so very easy to use, and our team of brokers are discovering that. I have one broker who said, ‘Can I do this?’ I said, ‘Sure you can. Try it,’ and she did. She was pleasantly surprised at the ease of use and adaptability.””

““Their answers have been quick and correct, and they even provide pictures of how to do things, too.””

““Now, rather than spending hours going through every single transaction’s physical file to obtain statistical information, I can go to Rethink and pull the information in a quick report.””

““Before we rolled Rethink out to everyone in the office, I was able to go through and customize items to best suit our management and staff,” Susan said. “It’s become a big part of our recruiting tool, showing that we’re up-to-date with our technology. It’s also going to be a tremendous help with our end-of-the-year reporting.””

““Rethink allows our brokers to better serve their clients. It allows them to keep all their notes and property/client information together in one place,” Susan said. “It also allows the company leadership the ability to track the status of each listing or deal.””

““We’ve been able to actually improve our marketing materials and dive more into everything Buildout can offer. Now I see it not just as a way for me to be more efficient, I see it as the backbone of our company’s marketing.””

““If we didn’t have Buildout, we would not have been able to continue running our business. But we didn’t even skip a beat. There was no pause in creating marketing materials and—if anything—the pandemic caused us to refine our process.””

““Now that we’ve seen a few successes and things are working well, there’s more faith in the system. There’s more trust,” Krista explained. “People get it now.””

““Right now, we have some users using the Cirrus integration via Outlook for bringing in contacts and tracking email activity,” Krista said. “We’re also looking at adding integrations with SigParser—an email signature scraping tool—and Adobe Sign—an electronic signature solution.””

““Now, any time we’re working through a new initiative or trying to find a better way of doing things, we always ask: ‘Can Rethink help with that?’” Krista said.”