TextUs

““The customer service is the best of any software program we use,” said Richardson. “I’m a big believer in the importance of strong customer service, and TextUs delivers every time.””

““The setup and training were very straight forward, clear, and really simple,””

““It’s really helped out Monday morning when the timesheets are due, and we’re usually chasing them down. It’s helped get a lot of them submitted, and it’s definitely helped with our payroll.””

““I’m constantly texting people,” said Richardson. “TextUs makes it a lot easier to just text away, right from your desk. I save a ton of time every day.””

““It was really time-consuming, copying and pasting messages to multiple candidates and manually logging our text messages,””

““We’re able to not only see how many texts weren’t able to be delivered, but also why — if it was a landline, if it was flagged, if the number was disconnected. This allowed us to reach out and fix the problem with a better understanding of what was whether it’s a landline or even if something was flagged as spam, it would show us. The data has been imperative for us in terms of understanding where we should be putting our efforts, what is useful, and what best serves our students,””

““We had a lot of texts coming in and asking the same questions. Using the TextUs template feature, we were able to create some automatic responses to those common questions. It’s saved us a lot of time.””

““We were able to see campaign-specific information on how many students responded, how engaged individuals were, and even segment further by specific groups, such as incoming freshmen. It gave us an in-depth breakdown of all the information we were looking for.””

““Because TextUs is so user-friendly, multiple other departments have already jumped on board and adopted the platform, too. It’s been invaluable for keeping engaged with current students, answering their questions, and staying on the ball.””

““With TextUs, it was so organized and so much easier to have multiple users responding to students, almost in real time.””

““We send them a series of text messages that guide them through the entire process, from enrollment to orientation. It’s not a huge amount of information — just a series of nudges in the right direction — but it’s been extremely effective in boosting student engagement,””

““Within the first couple of days of using TextUs, we were already blown away,””

““Our old texting platform was not user-friendly. It was so frustrating because we couldn’t keep up with information or responses, and the data offerings were nonexistent,””

“Texting with Bullhorn + TextUs is just so easy,”

“Our recruiters would be really unhappy without TextUs + Bullhorn,”

“The integration has also helped with quality control. Our managers can read through previous text conversations to make sure candidates are receiving consistent attention and that our recruiters are following up in a timely manner.”

“The TextUs + Bullhorn integration increases transparency between our team members because all texts are automatically logged in the Notes section of a candidate record. If a recruiter is out and a candidate has an urgent question, it’s easy for anyone to read back through text conversations and jump right in to help,”

“One tactic that’s been really effective for a lot of our recruiters is sending a text the minute a call goes to voicemail. TextUs functions as a kind of visual voicemail for us,”

“TextUs has even helped us shift our email strategy. People don’t even read their emails anymore,”

“It boosts the power of the other forms of communication, so that with text, people actually respond to email and answer phone calls, too.”

“We are very focused on speed to market and aim to get candidates submitted within the first 24 hours of receiving a job order,”

“It’s not just anyone we’re hearing back from. TextUs allows us to screen people more quickly and weed out folks who aren’t looking for a position or who aren’t a good fit.”

“The speed of response with TextUs is the only way we get through our call lists,”

“TextUs integrated seamlessly with our recruiting software, making it easy to keep detailed notes on each candidate. What’s more, since TextUs logs all messages, our company remains in control of all our communication.”

“Since that meeting, all our recruiters have been on board. It was a game-changer for our business.”