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Tessitura

Museums

Tessitura is a nonprofit tech company helping arts & culture thrive. CRM and ticketing work hand-in-hand with fundraising, membership, marketing and front of house.

Is Tessitura hiring?

As of November 4, 2026, Tessitura has no open roles in the job sources Metaintro tracks.

Customers

All 9 companies Tessitura names as customers.

Case studies5

  • Ballet Austin
  • Australian Museum
  • The Adrienne Arsht Center for the Performing Arts of Miami-Dade County
  • Amgueddfa Cymru
  • Phoenix Theatre Company

Other customers4

  • Arts and Culture Trust
  • ZACH Theatre
  • Royal Opera House
  • Grange Park Opera

What their customers say

Quotes from people at Tessitura's customers.

““Tessitura dashboards help me structure my day,” said Cookie Ruiz, Executive Director. “With just a glance, I can see where our attention is needed most — whether that’s a performance, a donor relationship or a community initiative. It allows me to lead with clarity and intention.””

Cookie Ruiz · Executive Director · Ballet Austin

““The dashboards make it easy for the entire team to stay aligned.””

Jane Trembley · Database Manager · Ballet Austin

““When I’m preparing an email for 20,000 recipients, I feel confident it’s reaching the right audience — the people who actually want to hear from us,” Jane noted.”

Jane Trembley · Database Manager · Ballet Austin

““That level of insight is all thanks to Tessitura.””

Jane Trembley · Database Manager · Ballet Austin

““Our Tessitura integration with WordFly has been incredibly helpful. It allows us to track interests in real time. Whatever patrons indicate in their online accounts is seamlessly reflected in Tessitura,” Jane noted.”

Jane Trembley · Database Manager · Ballet Austin
Show 25 more quotes

““The ability to open multiple windows has been a game changer. I can keep three lists open at once, which makes multitasking so much easier.””

Jane Trembley · Database Manager · Ballet Austin

““Using Tessitura in a web browser is especially powerful — it opens in seconds,” Jane said. “When someone needs data quickly, I’m able to respond immediately. Everything I do is significantly faster with v16.””

Jane Trembley · Database Manager · Ballet Austin

““We’re currently onboarding a new team member, and the friendlier interface has made training much more straightforward. The entire application feels smoother and more accessible.””

Jane Trembley · Database Manager · Ballet Austin

““I’m really enjoying the updated interface for scheduling and generating reports — it’s been a great improvement,” Jane said. “Forecasting is easier, and I especially love being able to save report settings. The new segmentation interface is far more intuitive and user-friendly.””

Jane Trembley · Database Manager · Ballet Austin

““On the day of the upgrade, we felt completely supported by Tessitura,” Jane said. “We’ve been genuinely thrilled with the experience.””

Jane Trembley · Database Manager · Ballet Austin

““We’ve been able to grow as a museum and as an organisation because of Tessitura,””

Chanele Moss · Ticketing and CRM Manager · Australian Museum

““The key to a successful membership program is being able to remind members how much amazing value they are getting,””

Chanele Moss · Ticketing and CRM Manager · Australian Museum

““Being able to display the value proposition and people being able to buy the memberships easily, that’s what’s done it for us,””

Chanele Moss · Ticketing and CRM Manager · Australian Museum

““We were able to remove roadblocks to acquisition both online and on-site,””

Chanele Moss · Ticketing and CRM Manager · Australian Museum

““allowed us to scale back our customisations, lean more into native functionality and deliver a better member experience.””

Chanele Moss · Ticketing and CRM Manager · Australian Museum

““[With Tessitura v16] we can make membership more visible in that ticketing journey. That's the hook.””

Chanele Moss · Ticketing and CRM Manager · Australian Museum

““We can achieve all of our membership goals now, which is so exciting.””

Chanele Moss · Ticketing and CRM Manager · Australian Museum

“Tessitura has assisted with how each of the consortium member organisations operate across the CRM, development and ticketing spaces. The platform also accommodates for non-standard requirements making it flexible to suit each member organisation's needs.”

Andrew Chew · Ticketing and CRM Systems Manager · Arts and Culture Trust

““There's really not an aspect of our business that doesn't come out of Tessitura or go through Tessitura,””

James J Thompson · Vice President of Technical Services · The Adrienne Arsht Center for the Performing Arts of Miami-Dade County

““Now, with Tessitura Merchant Services, we have better security. We have fewer steps along the reconciliation path, and our fees are lower,””

James J Thompson · Vice President of Technical Services · The Adrienne Arsht Center for the Performing Arts of Miami-Dade County

““Having Tessitura host our applications now allows me and my staff to focus more on managing the applications and the people rather than managing the infrastructure,””

James J Thompson · Vice President of Technical Services · The Adrienne Arsht Center for the Performing Arts of Miami-Dade County

““One of the things I love now about having Tessitura hosted by Tessitura is that we don't have to deal with upgrades anymore,””

James J Thompson · Vice President of Technical Services · The Adrienne Arsht Center for the Performing Arts of Miami-Dade County

““We realized that there really weren’t any data trade-offs,””

James J Thompson · Vice President of Technical Services · The Adrienne Arsht Center for the Performing Arts of Miami-Dade County

““Tessitura at the Arsht Center really is our lifeblood,””

James J Thompson · Vice President of Technical Services · The Adrienne Arsht Center for the Performing Arts of Miami-Dade County

““We’re finding that having more control gives our visitors confidence in the organisation, in the brand. It’s made a massive impact already.””

Kirsty Alexander · CRM and Data Manager · Amgueddfa Cymru

““We achieved 120% of our target. We’ve had visitors from Hong Kong and Thailand booking tickets to our museum in Blaenavon,””

Kirsty Alexander · CRM and Data Manager · Amgueddfa Cymru

““We wanted a central database where we could see engagement across the board and bring our teams together,””

Kirsty Alexander · CRM and Data Manager · Amgueddfa Cymru

““It’s really important to get stakeholders on board from the very start,””

Kirsty Alexander · CRM and Data Manager · Amgueddfa Cymru

““The community has been so crucial to our success,” he says. “If I’ve ever got a problem, I can jump on the forums. Tessitura has always been a lifeline for us, and I’ve heard the same thing from other organizations as well.””

Greg Garcia · Associate Director of Marketing and Analytics · ZACH Theatre

““Tessitura is able to do so much. You just have to ask the right question,” she says. “Once you ask the right question, you can get the ball rolling and see how it’s going to best work for your organization. So that keeps us nimble and keeps everyone engaged. It keeps us always striving to find a better way to do things. We never want to stay in one spot.””

Julia Haase · Director of Patron Advancement · Phoenix Theatre Company

AI launches and partners

What Tessitura has launched and who it works with on AI.

  • LaunchAI solutionsSmartify provides digital guides, AR and AI solutions used by museums, galleries and heritage sites worldwide.
  • LaunchAI marketing platformAttentive is an AI marketing platform for 1:1 personalization through SMS, email and push notifications.
  • LaunchAI capability buildingAlderon provides technology, data and AI advisory and delivery for arts organisations, including AI capability building.
  • LaunchAI-driven Revenue Per Patron insightAlexander Babbage helps arts and culture organizations grow earned and contributed revenue with AI-driven Revenue Per Patron insight from Tessitura ticketing data.

Skills they ask for

Most frequent across open postings.

Tech stack

CMS
Sitecore
Frameworks
Next.js
Analytics
Google Analytics 4
Google Tag Manager
Security
CookieYes

Company facts

Headquarters
Dallas, U.S.
Founded
2001
Industry
Museums
Sector (NAICS)
Information
Peer
Field Museum

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Companies in the same industry as Tessitura that are hiring now.

Questions about Tessitura

Is Tessitura hiring?
As of November 4, 2026, Tessitura has no open roles in the job sources Metaintro tracks.
Who are Tessitura's customers?
Tessitura names 9 customers, including Ballet Austin, Australian Museum, The Adrienne Arsht Center for the Performing Arts of Miami-Dade County, Amgueddfa Cymru, and Phoenix Theatre Company.
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