Symmetry Software

“Implementing Symmetry Software was part of a larger automation for payroll wage, calculation wage, and tax calculations.”

“The biggest challenge we faced as an organization was how do we build and maintain a payroll calc engine that supported federal, state, and local calculations at a price point that was both effective and efficient for our business.”

“I would like to highlight that the support at Symmetry has been really helpful, easy to work with, and quick to respond. They’ve been a big help to get us to this.”

“We have a pathway off of old, busted processing software. Symmetry does what it's supposed to do and helps us do what we need to do to keep the business going. We wouldn't have been able to do what we have done without Symmetry.”

“It got to the point where we knew that if we could automate it, they could save time, have potential savings and reverse cutting term margins and then provide just a better customer experience.”

“It’s a bit of a niche, to say the least, to find an API that does tax calculations down to the local level, and that’s what Symmetry had and really what we needed.”

“For a fully compliant tax solution, you really need the resources behind you to look at every state, to see if and when tax laws are changing, and to be on top of that throughout the whole year — not just at tax time. That’s not something we wanted to spend resources on.”

“We needed a software partner that does the tax piece for a living - the forms and compliance for tax withholding as part of employee onboarding and payroll, the W-4s, state and federal and local taxes.”

“What Symmetry enabled us to do was not need to spend the first year of our company building a tax calculation engine that our customers wouldn’t have really noticed as a differentiable thing - whether we built it ourselves or Symmetry provided it.”

“My relationship with Symmetry began at my previous employer where I relied on their tax engine to power our payroll compliance operations. When I joined Gusto and discovered they also trusted Symmetry, I knew I had found my home. What Symmetry has built isn't just a product, it's a true partnership. One defined by world-class service, an unwavering commitment to excellence, and a deep understanding of what's truly at stake in payroll tax compliance. In a field where precision and reliability are everything, Symmetry doesn't just meet the bar – they set it.”

“Symmetry does what it's supposed to do and helps us do what we need to do to keep the business going. We wouldn't have been able to do what we have done without Symmetry.”

“We have a pathway off of old, busted processing software.”

“I think on the points where we were stuck, Symmetry was very helpful in providing us their resources — people who have done this millions of times who could tell us that we’re doing this the right way, or that there’s an easier way of doing this other thing.”

“They’re just a more human company. When we were evaluating Symmetry and were pre-product, and certainly pre-customer, we had Facetime and interaction with Symmetry’s CEO (Elizabeth Oviedo), and we thought that was pretty nice to be able to have a close relationship with somebody at the very top of the company like that.”

““I heard a lot of great things about the API and how easy the instructions were to implement that into our system.””

““They exceeded our expectations. The experience was really positive. They’ve been a great partner, and the expertise on their team is unmatched. The documentation itself is amazing. They’ve really made our jobs a lot easier — especially in our efforts to make hiring more fun and enjoyable.””

““We didn’t want to go through that experience with PDFs again. The expertise Symmetry has on their team is really incredible.””

““Symmetry felt like a good partner. The time frame was right for both of us. And with the level of detail that we realized they put into the product, we had a lot of trust in them. Establishing trust and compliance were definitely big wins.””

“"We wanted a partner we could be comfortable with. We made a lot of changes based on the expertise and experience of Symmetry’s engineers and its solutions, so we wanted to be able to work with them for a long time."”

““I compared them myself,” the product owner said. “Symmetry was right every time.””

““We had confidence in Symmetry when we saw who they worked with, who trusted them — ADP, Walmart — big players,” he said.”

““It took a few months, but it was worth it,” he said. “It took a lot of developer power to integrate the Symmetry Tax Engine and Payroll Forms solution. But remember, that was about four years ago, and Symmetry since then has created a lot more documentation and evolved a lot.””

““It was very important for us to have a long-term partnership with Symmetry, to have a partner we could work with and depend on, rather than have just a vendor that we’re buying a service or solution from.””

““That's why we sought a long-term commitment,” remarked the product owner of the payroll solution. “We made significant adjustments to our system to accommodate it. We discussed all of this with Symmetry, and they were very accommodating, agreeing to a long-term contract and assuring us of continued partnership.””

“With Symmetry as our trusted partner for the Symmetry Tax Engine, we are now able to focus more of our product and people resources to enhancing our payroll software with new features and enhancements that our customers and their clients demand and need from their software provider to stay competitive.”