Symend
Financial Services
Symend is an enterprise behavioral science and AI platform that helps Fortune 500 telecoms, financial services, and utilities improve debt recovery rates, reduce collections costs, and strengthen customer relationships. Symend has cured over 250 million delinquencies and recovered over $50 billion in payments.
Is Symend hiring?
As of November 5, 2026, Symend has no open roles in the job sources Metaintro tracks.
Hiring pattern
How fast Symend is adding roles, and how they're set up.
New roles each monthRoles first posted in the month
Customers
All 2 companies Symend names as customers.
Customers hiring now1
- TELUS151 open roles
Case studies1
- Rifco
What their customers say
Quotes from people at Symend's customers.
“Symend became a critical service for TELUS overnight as call volumes skyrocketed and customer uncertainty continued to rise. Having Symend as a trusted partner allowed us to continue to provide outstanding customer service and build stronger relationships with our customers at a time when they needed it most.”
“Symend's platform has become an essential part of our collections strategy, delivering consistent results at a scale that matches our business needs while improving the customer experience.”
“Symend's behavioral science expertise and AI-driven platform has transformed how we engage with customers, delivering measurable improvements in recovery rates while enhancing the customer experience.”
“Symend's behavioral archetype approach has fundamentally changed how we think about collections. Instead of treating all customers the same, we now understand the underlying motivations and can engage them in ways that actually work.”
AI launches and partners
What Symend has launched and who it works with on AI.
- LaunchAI insightsReal-time engagement data drives AI insights that refine segmentation and journeys.
- LaunchAI-optimized engagement flowsSymend produces AI-optimized engagement flows that adjust to customers’ behavioral signals.
- LaunchAI-optimized engagementSymend uses behavioral science to predict customers’ behavior and generate AI-optimized engagement.
- LaunchAI-Driven Behavioral Science Engagement PlatformSymend’s platform pairs AI with behavioral science across the collections lifecycle.
Skills they ask for
Most frequent across open postings.
Tech stack
- Analytics
- Google Analytics 4
- Google Tag Manager
- CDN
- Amazon CloudFront
- jsDelivr
- Libraries
- jQuery
- Security
- OneTrust
Company facts
- Headquarters
- Calgary, CA
- Founded
- 2016
- Industry
- Financial Services
- Sector (NAICS)
- Information
- Peer
- Muthoot Fincorp
- Website
- symend.com
- Careers
- symend.com/company/careers
Similar companies
Companies in the same industry as Symend that are hiring now.
Questions about Symend
- Is Symend hiring?
- As of November 5, 2026, Symend has no open roles in the job sources Metaintro tracks.
- Who are Symend's customers?
- Symend names 2 customers, including TELUS and Rifco.