SurveyMonkey

““We’re able to demonstrate through surveys that we’re positively impacting our members’ decision-making and easing their burden as they face complex, life-changing moments.””

““Without SurveyMonkey, it would be impossible to know exactly what everybody is experiencing at an event of this size. The ROI of using SurveyMonkey is very high—we gain powerful insights that shape the future of Gen Con.””

““Leveraging SurveyMonkey to truly understand from the fans what’s most important to them has guided almost all of our strategy over the course of the last several years.””

““With SurveyMonkey, we’ve been able to collect feedback from both our customers and employees, prioritize what they need, and build that into our strategies. Having those voices represented was transformational.””

““SurveyMonkey allows me to be very effective as the insights guy at my company. My role is to bring the voice of the customer to stakeholders throughout the organization, and SurveyMonkey makes that possible.””

“With SurveyMonkey, we have been able to collect feedback from both our customers and our employees, prioritize what they need, and build that into our strategies. Having that voice of the employee or voice of the customer represented was transformational.”

“SurveyMonkey's templated questions allow us to build a beautiful framework to ask the right questions and get the answers we're looking for.”

“One of the challenging things about going from startup to scaleup is the need to continually reimagine, redevelop, and improve. SurveyMonkey is a scalable solution that allows us to grow and keep pace with our ever-changing business.”

““Our seniors are our customers and taking time to listen to them is important,” said Masuda. “SurveyMonkey actually did a lot of the listening for us. It confirmed if we were headed in the right direction—which saved us time and money—and it confirmed the strategy for our organization.””

““We were really able to move beyond ‘what is the issue?’ to ‘we know what the issue is and we can start looking at what the potential solutions are.’””

““SurveyMonkey was invaluable in terms of being able to take the raw data from hundreds of survey responses and consolidate and summarize it for our staff members and our board members to easily understand.””

“We found out that our multi-stick deodorant could be really effective in the marketplace. We found out where we should be selling and that people are willing to pay a higher price point for quality ingredients. The value of data from SurveyMonkey has been really critical for us.”

“I utilized SurveyMonkey Audience to reach a wide demographic of over 500 respondents, which was really great for unbiased results. Within 24 hours, we were able to get all of our results, examine the data, and validate that we wanted to move forward with creating our company.”

““With our employee engagement survey, the lightbulb really went on for us,” said Gonzales. “Those results gave us data to develop a retention strategy and improve experiences. And employees are very appreciative that we’re asking for their candid feedback.””

““ SurveyMonkey professional services provided amazing guidance on survey length and question wording for our employee engagement survey. As a result, we achieved 93% participation and got a clear view of our areas of improvement. Addressing these areas is adding significant value for both our team members and the company.””

““SurveyMonkey professional services really helped us make sure that our survey data was actionable,” said Mitchell. “And we’ve already made some huge changes for our team.””

““Building a survey is almost effortless,” said Mitchell. “I can do branching, data filtering, and I can quickly pull surveys for all the different departments I work with.””

““We were using Qualtrics, but it’s very expensive and quite complex,” said Vice President of Human Resources Jean Gonzales. “After seeing the demo of SurveyMonkey Enterprise , we felt it was easy to use and would get us the information we needed.””

“"When we think about diversity, that's who we're bringing in the door. But what SurveyMonkey really helps us figure out is how different people feel included and what their experience in our organization looks like.””

““SurveyMonkey allows us to ask what matters and find out what resonates within the marketplace,” said John Beaven, chief revenue officer. “It’s helped reinforce some of the things that we have been doing and identify new opportunities where we can continue to grow.”

““SurveyMonkey allows us to collect member opinions and understand what issues are important,” said Payne. “The results are used strategically to make a difference for all union members—and we can show members that their input can actually sway decisions.””

““We often use our SurveyMonkey results in media campaigns to raise public awareness about the challenges faced by our members,” said Payne. “Journalists are hungry for data, and it really helps tell the story of what our members are experiencing.””

““It’s one thing to say that police officer attrition is very high. What SurveyMonkey allowed us to do was show the exact reasons officers were leaving. That information is very powerful. It added a lot of traction as we presented our case to the government and advocated for our union members.””

““SurveyMonkey analysis features allow us to get quite specific demographic snapshots,” Payne explained. “That makes our results much more valuable, because we can understand how sentiment varies by different groups.””

““As a labor union, we need to faithfully represent our members and their interests. But the enormous distances between some police stations present a significant challenge. SurveyMonkey helps us bridge this gap by providing an avenue for all members to have their say on key issues.””