Strix Group B.V.

“„Wir haben Shopify nicht gewählt, weil unser Geschäftsmodell einfach ist, sondern weil die technische Basis stabil, skalierbar und vergleichsweise wartungsarm ist.“”

“Dass sich am Tag nach dem Go-live direkt 98 Prozent unserer Kunden wieder einloggen konnten, hat uns gezeigt, dass der Wechsel für unsere Kundschaft erstaunlich reibungslos gelaufen ist.”

“Die Kombinationssuche macht unseren Kunden die Bestellung deutlich einfacher. Das merken wir nicht nur am Feedback, sondern auch am Umsatz.”

“Strix hat nicht einfach gesagt: Machen wir so. Es wurden auch kritische Fragen gestellt. Genau das haben wir gesucht.”

“We ervaren de samenwerking met Strix als erg prettig. Tickets en vragen worden snel opgepakt en ook bij de verdere ontwikkeling van ons platform wordt er goed met ons meegedacht. De communicatie is prettig en we kunnen snel schakelen wanneer dat nodig is.”

“"Maak plezier" staat centraal bij pipoos en zo hebben we dit project ook echt ervaren. Samen met Strix hebben we in een relatief korte tijd een grote en gecompliceerde migratie uit kunnen voeren waar we ontzettend trots op zijn. Een modern platform, frisse uitstraling en veel custom made onderdelen geven ons veel vertrouwen voor de toekomst. Onder begeleiding van Strix is deze replatforming zeer snel en zo goed als zorgeloos verlopen. De nieuwe site ademt het pipoos DNA en we gaan met veel plezier samen met Strix bouwen aan een nog mooiere toekomst voor pipoos.com.”

“„Für mich ist der Shop mittlerweile das Gehirn des Unternehmens. Er bündelt die Informationen, die unsere Kunden für ihre Kaufentscheidung brauchen, und schafft gleichzeitig eine gemeinsame Wissensbasis für unsere Mitarbeitenden.“”

“„Wir wollen nicht die Beratung abschaffen. Bei unseren Produkten ist Beratung extrem wichtig und für uns als Unternehmen vielleicht unser wichtigstes Qualitätsmerkmal. Aber wenn der Kunde weiß, was er braucht, soll er nicht für jede Bestellung zum Telefon greifen müssen.“”

“„Mit dem alten Shop konnte man arbeiten – mehr aber auch nicht. Für ein Sortiment wie unseres und die Ansprüche unserer Kunden war die Lösung schlicht nicht mehr zeitgemäß.“”

“„Was ich an der Zusammenarbeit mit Strix besonders schätze, ist die offene Kommunikation. Wenn etwas nicht funktioniert, wird das nicht verschwiegen oder schöngeredet. Wir sprechen darüber, suchen gemeinsam nach einer Lösung und bringen das Projekt anschließend weiter.“”

“We experience our collaboration with Strix as very pleasant. Tickets and questions are picked up quickly, and Strix also thinks along with us on the further development of our platform. Communication is pleasant and we can move fast whenever needed.”

““The biggest step forward is the combination of commerce, technical information and self-service. Internally, we can publish content faster and automate more and more processes.””

““Throughout the project, Strix's communication skills were extremely helpful. Not just actively, but passively too: simply listening and understanding. Our products and variant logic are highly specialized. That's why close collaboration was essential, with us bringing in our knowledge of products, customers and processes, and Strix translating all of it into Shopify structures.””

““We didn't choose Shopify because our business model is simple, but because the technical foundation is stable, scalable and comparatively low-maintenance.””

““We were looking for a partner who not only builds an appealing frontend, but also understands Shopify, B2B commerce and complex system landscapes. It was also important to us that the requirements of an industrial company could be translated into a user-friendly shop structure. That exact package of experience and expertise is what we found at Strix .””

“Strix didn't just say: sure, we'll do it that way. They asked the critical questions too. That's exactly what we were looking for.”

“The fact that 98 per cent of our customers were able to log straight back in the day after go-live showed us just how remarkably smoothly the switch went for our customer base.”

“The combination search makes ordering far easier for our customers. We can see that not just in the feedback, but in the revenue too.”

“"Have fun" is central to pipoos, and that's exactly how we experienced this project. Together with Strix, we managed to carry out a large and complicated migration in a relatively short time, and we're incredibly proud of that. A modern platform, a fresh look, and many custom-built components give us a lot of confidence for the future. Under Strix's guidance, this replatforming went very quickly and almost worry-free. The new site breathes pipoos' DNA, and we're excited to keep building an even brighter future for pipoos.com together with Strix.”

“We don't want to do away with advice. With our products, advice is extremely important, and for us as a company it's perhaps our most important mark of quality. But when customers know what they need, they shouldn't have to pick up the phone for every order.”

“Our customers come from a very traditional industry. But when they shop online in their private lives, they're used to getting information instantly, seeing prices and being able to track their orders. Naturally, they bring those expectations with them into B2B.”

“You could work with the old shop, but that was about it. For a product range like ours and the expectations of our customers, the solution simply wasn't up to date any more.”

“For me, the shop has become the brain of the company. It brings together the information our customers need to make their purchasing decisions, and at the same time creates a shared knowledge base for our employees.”

“What I particularly value about working with Strix is the open communication. When something isn't working, it isn't hushed up or glossed over. We talk about it, find a solution together and then move the project forward.”