StoreForce

““It’s a part of our DNA. It’s a part of our culture. It’s just a part of everything that we do every day.””

““StoreForce enabled us to aggregate a lot of those KPIs and see them when it matters so we can affect change. We didn’t have great visibility before. Now the team in the field loves it because they can see results in the moment and pivot to win the day. Traffic per labor hour has become a key barometer for us to understand when we’re at risk of missing conversion. As we grow, StoreForce is foundational because it gives us the visibility to our KPIs and helps us get the right people in the right place at the right time.””

““The stores that really bought into it and the field leaders that really bought into it have seen the improvement. When you can see your peak coverage clearly and manage it in real time, you make better decisions. It has helped us operate more consistently across the region and support our teams during the busiest moments of the day.””

““Now everything is in one place. I can build a schedule with all the knowledge I need right in front of me, no multiple screens, no printed reports.””

““I can quickly see all my schedules across 30 stores, ensure they’re built on time, check for open shifts, and verify coverage for peak days.””

““Prior to using the system, we would schedule later in the day because we thought that’s when peak traffic happened. But we discovered opportunities during lunch breaks, people are shopping, and we needed coverage to match that peak.””

““StoreForce allows us to think about what is possible. It is not just about what the KPIs are. It is about how big is big and where we can go next. The sky is the limit with StoreForce. It has taken hours of manual analysis off my plate, improved how we forecast seasonal hiring, and proven through testing that the system’s recommendations outperform instinct.””

““I feel within retail you are not equipped for success if you do not have StoreForce.””

“StoreForce is a game-changer for our managers because they have instant access to what’s happening in their branches, not only in terms of staff management and work schedules, but also performance and results in almost real-time.”

““We have been able to cut down the amount of time going back to research clock accuracy. It has reduced HR issues and eliminated much of the guesswork between district managers, employees, and store managers. There is transparency there, and it allows us to focus on doing things the right way from the start.””

““StoreForce created transparency for us. It reduced guesswork, strengthened trust with our employees, and helped us focus on the right behaviors instead of fixing problems after the fact.””

““StoreForce gives us visibility we simply did not have before. It helps us hire smarter and schedule smarter, and it connects our peak coverage directly to results. We can see where we are missing opportunities, adjust leadership presence during critical hours, and hold our teams accountable to real data. Moving closer to 90% peak coverage has changed how we operate, and it has made our stores stronger and more consistent across the board.””

““Being able to observe coverage gaps, make changes, and then actually see different results was very powerful for us.””

““Now we can have those conversations while looking at the numbers online. Then we can spend our time in stores engaging, connecting, coaching, and doing all of those things that require the human touch. StoreForce has allowed us to stay connected to our stores in a completely new way. We can align on performance before visits, which allows us to spend more time developing our people when we are on the floor. It has helped us create consistency across the business while still adapting to new ways of working.””

““StoreForce helped us move performance conversations online so we could spend more time in stores focused on coaching, connecting, and developing our teams.””

“StoreForce has helped us create consistency across our stores in a way we simply did not have before. From scheduling to task management to labor visibility, everything is in one place and easy to access. Our district managers save time, our stores know exactly what’s expected of them, and we can see execution clearly across the fleet. As we continue to grow, having that clarity and visibility gives us confidence that our operations can scale with us.”

“StoreForce gave us one place to run the business. Once we centralized scheduling, communication, and task visibility, execution became clearer, faster, and far more consistent across our growing fleet.”

““StoreForce has unified the way we communicate and execute. From campaign launches to store visits, we now operate with clarity and consistency. Our leaders are aligned, our teams are engaged, and our customers are feeling the difference. We set out to create value at every level of the business, and that is exactly what we are seeing. This is just the beginning of what we can achieve together.””

““StoreForce gave us the best opportunity to sunset aging systems and to consolidate the experience for our store teams in the most meaningful way.””

“Changing our payroll planning from SPH-focused to TPLH-focused allowed us to save at least 2 percent in payroll compared to forecast, even in a year with lower sales and traffic. Managers can clearly see when to flex shifts up or down based on real time traffic, ensuring the right coverage and cost control. More importantly, this changed how we think about labor entirely. Schedules are no longer static. They are strategic tools that help us drive better service, stronger performance, and smarter decisions across every store.”

“Managers can reforecast weekly and flex schedules up or down based on real time traffic. That has been huge for keeping stores on target.”

““StoreForce has been key to keeping our operations and customer experience consistent during our growth as a company. The data shows us how we are using our labor hours and how that impacts sales. The more our managers use the data, the better they understand their business. It has helped us create more effective schedules and deliver the level of experience our customers expect.””

““Being able to communicate instantly with every associate in my district, even the ones who only work weekends, has changed how we operate. They walk into their shifts knowing exactly what promotion is running and what the focus is for the day. It keeps everyone aligned, accountable, and ready to execute before the doors even open.””

““When I need to reach a weekend associate or a part-time team member, I can send a message instantly from my phone and know they received it. That kind of communication goes a long way.””

““The support and insights from the StoreForce team have been incredible. They’ve helped us think strategically about how to connect scheduling, performance, and recognition in a way that fits Knix.””