SourceDay

““When all was said and done, we found the #1 issue to be communication. Our suppliers weren’t communicating well with us; we weren’t communicating well with our suppliers.””

““Who in the world thought, in the midst of a pandemic, that a company would see improvement in any metrics, let alone supply chain metrics and on-time delivery metrics?””

“This implementation has been as smooth as you can get.”

““The customer success team was nothing short of amazing. The SD team was right there to help us with issues or concerns that popped up from our suppliers. Many times, [they called] the supplier directly and walked through the process to ensure they full understood what was required of them.””

““If SourceDay didn’t exist after tomorrow, it would be extremely disappointing, as many of the tasks we do would revert back to manual processes and would create a large opportunity for errors in NetSuite.””

““SourceDay is a seamless integration with NetSuite. Now we can log onto SourceDay and in a matter of minutes, update our POs for price and split-line deliveries, knowing the supplier has bought in to the changes.””

““We weren’t planning for a pandemic, but we were planning for disruptions in the supply chain. We were planning for disruptions, whether they were due to fire or other facility issue, so that we could take care of our customers.””

““We have to have redundant supply chains; we have to have resiliency. In most cases, we’re the sole source of supply, so we have to be able to adapt – and adapt quickly.””

“We manage purchase orders in NetSuite, so we didn’t know why we would need any bells and whistles, and then we started diving into SourceDay. We quickly understood what kind of advantages we would have by going with that.”

“Before SourceDay, we had emails, text messages, spreadsheets, WeChat, WeTransfer, and Skype—basically all the different kinds of communication. Things would get lost a lot. And then certain people wouldn’t be on a text message or an email, so the important people would miss stuff as well. It was very stressful and a little unorganized. Now with SourceDay, it’s more organized and easier for everyone.”

“We’re in place for the next doubling of the company. We’re not going to have to worry about implementing any new system. We’re going to be able to scale from where we are now, which is a really important thing as a COO to make sure your company’s ready to go to that next, next level.”

“Having everything in one spot where it can be read whenever, as well as having the entire history documented makes it a breeze to track orders and every customer interaction.”

“Like many suppliers, I have been using four separate systems to keep track of all of the orders, acknowledgments and communications with my customers – spreadsheets, email, phone and texts. While the combination of systems works, I am limited with what I can do to manage open orders and communicate with my customers.”

“I was actually excited to have a better way to manage the account. I had my own way of managing orders and communications but it was very manual. SourceDay consolidates every aspect of account management into a single system that is easy to use with minimal training required. It’s an ideal buyer-supplier collaboration tool.”

“Everything is in one place, visible to me and my customer so there is never a risk for miscommunication or a missed item. I cannot think of a single thing I was doing before that hasn’t been improved with SourceDay.”

“The onboarding process is top-notch. Very hands-on by SourceDay and very hands-off by us. The support team did the heavy lifting of onboarding our suppliers.”

““Risk management is always top of mind for us. Anything coming in late has an impact on our production, which in turn impacts delivery. This was one of the key drivers for us wanting SourceDay.””

““SourceDay has changed everything in the best possible way.””

““Our suppliers were happy to start using SourceDay because it allows them to get their shipments recorded faster, which increases their payment speed,””

““I don’t have to train our users, I don’t have to train vendors. It’s a very small footprint on our server… They handle everything,””

““We can see shipping dates, shipping confirmations, what orders are hot and which vendors need a prompting-all in one place, visible to all stakeholders.””

““It’s very difficult and very expensive for us to have late product. We needed something that was going to give buyers more visibility.””

““With SourceDay we have reduced late deliveries, our pricing is much more accurate, and it’s a significant time-saver for our receiving and purchasing departments.””

““Over 90% of suppliers adopted SourceDay. Real-time communication benefits all stakeholders to manage PO changes, schedules, customer expectations and much more . The supplier side is where we’ve realized significant benefits.””

““The SourceDay team has been absolutely phenomenal. They are all incredibly attentive to our requests and ensure we achieve success. The people and their willingness to help are definitely one of the benefits of working with SourceDay. Absolutely top notch.””