Smart IT

“We’ve had a really positive experience with Smart IT. They helped sort out our internet connection, which is now running brilliantly.”

“We’ve recently moved to this new IT supplier and have been very impressed with the service so far.”

““Without it, I don’t think we’d have the confidence that customers would stay with us, because it’s pretty much a standard offer now among most calibration labs, the major ones anyway. We’re trying to compete at the UK-wide level.””

“Even when the team came to site, they couldn’t do enough for us, going above and beyond what they possibly needed to do. That kind of service makes a real difference.”

“Response time has been really good. Emails acknowledged within half an hour, most times resolved the same day. That’s what you want as a business: to be able to speak to somebody when you’ve got an issue and have it resolved quickly.”

“It’s not just a supplier relationship, it’s more of a partnership. You can pick up the phone, have a bit of a chat. They’re knowledgeable, know what they’re doing, and very good at advising what we need as a company. If I already knew what I was doing, I wouldn’t need to reach out to experts, and that’s exactly what Smart IT are.”

“Overall, we would highly recommend Smart IT as they worked tirelessly to ensure our switch over was as smooth as possible. The onsite engineer support was great for us as it gave all our staff peace of mind.”

“Having access to all our devices as well as our access points has meant we can constantly stay on top of our hardware with very little hassle compared to our previous solution. Hosting our server off site has been a real weight off our shoulders since we no longer need to worry about any maintenance or backups.”

“Our move to 365 really supported the hybrid working approach the charity has implemented but our ageing server was really causing us problems due to our software running slowly. We knew that totally overhauling our current system was the best thing we could do for the charity.”

“Throughout the process, Smart IT has been exceptional and guided us every step of the way. Thanks to their thorough support, we are confident in our system and trust Smart IT to address any remote support issues. One Utility Bill wholeheartedly recommends Smart IT to anyone seeking a comprehensive IT solution.”

“The solution provided to us was perfect for our business and was installed quickly and comprehensively. We experienced minimal downtime and were consistently kept updated.”

“The team at Smart IT is incredibly professional, knowledgeable, and nice to work with. Even when I had what I thought were silly questions, they made me feel comfortable and supported throughout the process. The new office is a much bigger space, and Smart IT has been instrumental in getting it ready for us.”

“Smart IT is reliable, professional, and supportive. The project was completed without any issues, and the partnership has proven to be invaluable to us.”

“We’re in a much bigger space than before, and it’s been a big project so I wanted it to be perfect and look great. The Smart IT team was really supportive of that vision.”

“My life is so much easier. I’m not constantly dealing with IT problems, the managers are happier, and the staff can just get on with their jobs. It means I can focus more on the learners, which is what it’s all about for us.”

“They kept their promises, put in the hours, and made sure everything works the way it should. The staff who came on-site were brilliant, so supportive, and nothing was too much trouble.”

“As we grew, the problems just grew with us. We were getting syncing issues, duplicate files, and sometimes we couldn’t even access what we needed. It was affecting everything we did, and the staff were getting more and more frustrated.”

“Since the installation of our new system we haven’t had any issues and the new features have become incredibly useful for the business. Imeary Street Surgery would recommend Smart IT for any businesses looking to change their IT infrastructure. Although it can be a daunting prospect, Smart IT ensured the switch was quick and stress free.”

“Allowing our customers to enter a queue with updates on their current position is incredibly useful for our business due to the extreme amount of calls we can receive in peak times.”

“Since the installation we haven’t had any issues. Smart IT made a potentially difficult office move into a stress free process that allowed our business to flourish in our new premises. ADS would recommend Smart IT for any businesses looking for IT support.”

“Wiring the building properly and looking smart was a priority for the new site. The existing wiring looked unprofessional draped down in corners of the room so I desperately wanted that organising efficiently.”