SimpliGov

“We can build simple workflows that scale exceptionally well in as little as an hour, and staff members of all levels can learn and manage SimpliGov with little involvement from IT and without a developer background.”

“It was perfect timing. We had the technology, skill sets, and buy-in from all levels and departments across the city to make automated workflows a reality. Everyone was primed to try something new.”

““Although there was a decent amount of technical complexity under the hood, we were still able to meet our goal of making the experience easy and seamless for citizens and employees alike.””

““Our vision for the Youth Pass Program had many components. We needed flexible technology to accommodate several potential pathways an application could take based on age, residence, and partner program participation.””

“"There's a line of employees around the corner looking to convert their existing forms and processes using SimpliGov...everyone sees the benefit."”

“We needed to figure out a better way to collect parcel reassessment data. Of course, a SimpliGov form and workflow made sense to capture this critical property information. As usual, it was easy to get started and flexible to deploy.”

““When the Los Angeles Department of City Planning faced the realization that it must immediately transform its technology model to meet the demands of the ‘new normal’ for conducting business during an unprecedented global pandemic, It engaged with SimpliGov and Novinzio to implement an all-encompassing online application filing platform and payment solution as city staff and the public followed California’s ‘Safer at Home’ orders."”

“We have found the SimpliGov interface to be extremely intuitive and easy to use. We also found SimpliSign as an e-signature capability to be exceptionally efficient—it met our needs capably. On the front end, the simplicity of the end-user dashboard experience, in which employees can easily manage and filter incoming form requests and intuitively complete the necessary steps, has empowered us to turn activities over to non-technical government personnel who can keep pushing things forward.”

“We were looking for a solution that connected online forms with an integrated back-end workflow management system. We saw how automating back-office tasks could help maximize efficiencies and streamline the workflow involved in these interdepartmental processes. To become more efficient, you need more than an online form. It’s that workflow on the back end that routes that form or submission through multiple departments, ensures all necessary data is aggregated and up-to-date, and verifies that everything is done correctly.”

““We’re no longer in the dark about where something stands. If we want to know where an agreement has stalled, we can find out immediately and rectify the situation. The new electronic version of the process afforded us newfound flexibility in terms of routing—and rerouting—agreements.””

““We needed a platform to accelerate our processes, facilitate communications around the agreements, and provide an audit trail to identify and fix the bottlenecks. We were able to remove the roadblocks that were holding documents up without having to discard the parts of the old process that worked for us,””

“"Our department's partnership with SimpliGov has been great to get the automated red folder process up and running. We're looking forward to building additional workflows on the SimpliGov platform in the future."”

““Having a digital tool like SimpliGov that offers ease of use and the transparency of being able to see where the folders are in the review process is extraordinary. Now we have eyes on every request, and the person responsible is able to follow up and track what each person did, while mirroring the existing process in the system.””

“With SimpliGov, it is even easier for us to guarantee that anyone joining the agency has everything they need to kickstart their career with us from day one.”

““Thanks to SimpliGov, we could support our constituents and our state within the parameters laid out by the federal government. More important, we are more nimble than ever, able to evolve our community funding operation to meet new federal legislation and ever-changing community needs.””

““Simply put, SimpliGov provided the fastest, easiest, and most efficient way to transform our business to the benefit our employees, contractors, and the county as a whole. By delivering modern digital government services, we’re able to make it easier for contractors to do business in New Castle County.””