Signifyd

“I absolutely would recommend Signifyd because it really helps to create trust in the business, not only from a consumer perspective but also for the business internally. It’s a reliable source where you no longer need to be concerned about chargebacks, issues on the checkout and payment refusals.”

“Our partnership with Signifyd has been the catalyst for change for our overall customer experience. We have been able to increase our approval rate and maintain that success even as our order volume continues to scale. We appreciate the way the Signifyd team has collaborated with us to provide the best solutions.”

“Signifyd offered us something that we couldn’t possibly replicate – intelligent decisions based on data from thousands of other merchants and millions of past transactions. That’s critical for us as we scale because the customers that are new to us are not new to Signifyd.”

“We use Signifyd... Their focus is on eliminating fraud by profiling all of our potential customers, which allows us to easily accept more orders. So as our business continues to grow, we don’t need to worry about chargebacks for fraud.”

“We can ship to customers we otherwise wouldn’t have felt comfortable shipping to. Because Signifyd has us covered from a chargeback standpoint, it allows us to focus on what we’re good at, and that allows us to keep our business personal.”

“The team was amazing. You guys just get better and better each year. You guys are bringing out more technology; you have quarterly business meetings; you’re always reaching out to us and you understand the business.”

““Accept more orders with zero fraud losses, that’s what we were promised, and that’s what Signifyd has delivered.””

““Despite our strong track record, I would still worry about certain orders after we’d shipped them.””

““It was taking so much of our time and resources. Sometimes we’d have to go back and forth with customers for days.””

“Online jewelry companies lose thousands of dollars per month due to fraud. We don't because we use Signifyd. With their Guaranteed Fraud Protection, we never pay for fraud or chargebacks. That's a savings we can pass directly to our customers.”

“Signifyd has gotten into the trenches with us and helped us to understand what other companies are doing – best-in-class and best-in-industry. Fraud is ever changing, ever moving and it feels like as soon as you get caught up, it catches up. So it feels good to have a partner that is knowledgeable in our industry and that we can trust.”

““This is just something that will give you ease of mind. It becomes something that just happens and you don’t even have to think about it anymore.””

““If you care about your business and you’re starting to grow, Signifyd is definitely necessary,””

““Our fraud is now low. Our chargeback rate is not even a quarter of a percent… It’s basically nothing,””

“With our previous solution, it was on us to make decisions based on the limited amount of data that we had across our business. But with Signifyd, we suddenly had visibility into customer behavior and fraud trends across thousands of global merchants.”

“Signifyd’s model works for a company like ours because we are in the public eye and need to constantly protect our guests. This ensures they can shop with us time and again, confident that we provide a safe and genuinely fun environment.”

“Our customer experience has improved significantly, it’s absolutely made a difference. It’s helped us get more business and online approvals. I don’t think we’ve had one fraud case since we started with Signifyd.”

“Managing abuse around our return policy is very big for us and we couldn’t do that before. The cost of a return is enormous for a company — now with Signifyd we can prevent people from abusing returns and that is great.”

“With Signifyd, we have not had to grow our team even though fraud has been going up each year for us across our multiple companies. The people that have had to oversee it and manage it have been exactly the same. That’s a huge win for us from both a cost saving and efficiency perspective.”

“Overall the benefit from Signifyd has been a multimillion dollar uplift in revenue annually. That doesn’t even begin to capture the additional revenue we will gain from customers that had a great experience that are going to come back and shop more with us.”

““Extremely user friendly, and reps from Signifyd are always around to answer questions concerning chargebacks and other potential issues that may be encountered.””

““We have been using Signifyd for a few months, and have had 100% accuracy on fraud prevention. That equals, time and money saved. What’s not to like?””

““I love how simple it is to interpret results and the peace of mind that it provides. The console is easy to understand and it integrates well with our POS.””

““This takes the burden, responsibility and worry away from our customer service team. Signifyd allows our team to process orders faster, and is a better experience for our customers.””

““Signifyd is an easy to use software. We can quickly review customer’s transactions and has a broad network to verify the validity of a purchase.””