sercante

“It introduced a data-driven, customer-centric strategy that proactively customizes our website interactions, leading to increased engagement and satisfaction.”

“With this Personalization project, we can tailor messaging on our website to each stage of the customer journey. Customer experience is paramount for us and Salesforce Marketing Cloud Personalization allows us to enhance it by providing the right message at the right time to the right audience. This implementation has also given us a competitive edge. In these early stages we are sure our personalized homepage banner will notably increase engagement and drive higher conversions — it’s been a game-changer for us!”

“This helped us rethink how we use email, not just to inform, but to move customers forward in their journey.”

“Sercante was an exceptional partner in standing up Salesforce Nonprofit Success Pack (NPSP) for our museum. They built the database to meet our specific needs and worked on custom and native integrations for Soapbox Engage, Roller, and Active Campaign. They were responsive, innovative, knowledgeable, and supportive. They felt like part of the team and went above and beyond to help us. I highly recommend them and look forward to continuing to use their services.”

““Having an expert like the Sercante team there to guide us and think through the strategy holistically, so that we could build these complex automations was very helpful and effective.””

““Sercante feels like an additional member of the team. Their reliable and trustworthy expertise is so valuable and they have put in the time and effort to understand our business and the challenges that we face. We have a really great working relationship.””

““It’s wonderful knowing that we have Sercante on-hand to help us navigate the complexities of our business and come up with the right solutions to better understand our customers and prospects.””

““Sercante’s value to us is rooted in their investment of time and energy to get to know us. To know and understand the nuances of our value proposition and our sales process. This has been the ‘magic’ of the relationship.””

““Sercante delivered results above and beyond our expectations. Their team has valuable expertise in all things Salesforce ecosystem. Their communication is clear and reliable, and they truly care about their projects. We will definitely be continuing our relationship!””

““We had done several projects with Sercante in Account Engagement and had such a great experience, we preferred to work with them over other consultants.””

““Sercante is one of the best in the game!””

““The speed, organization, and precision that Sercante has had in helping us implement Marketing Intelligence Cloud has been a big ‘wow’ to me. Every week they are prepared to push the project forward while meeting our needs and expectations, making sure our data is flowing through accurately, and providing us with the training necessary to empower our use of the platform.””

““Implementing Account Engagement was a game-changer. It allowed us to capture leads seamlessly and streamline our processes.””

““Sercante helps provide us with the tools to accomplish marketing plans, tactics, and more with a learning approach that we can carry forward on our own. They show us the how and expect us to do our part to take that learning and apply it moving forward.””

““Sercante works so closely with us that I feel they are an extension of our team. They know our system, our efforts, and our road bumps, and they're available to step in and consult us through challenges along the way. The team is very communicative, supportive, organized, and encouraging.“”