Scurri

“Scurri Connect has also allowed us to know what is the best method to send parcels, and to get the best rate.”

“The most tangible benefits of using Scurri Connect is the cost saving of the label production for the service that you’re using. It makes sure we don’t overspend on our shipping costs per package.”

““Optimising logistics and supply chain processes remains a top priority, and Scurri will continue to play a crucial role in empowering us to deliver an industry-leading customer experience to our customers.””

““Scurri works with environmentally conscious carriers, helping us reduce our carbon footprint. Their reporting dashboards also provide real-time delivery data, allowing us to reroute shipments when necessary – preventing unnecessary returns to warehouses and further minimising waste.””

““The Scurri reporting dashboards provide a bird’s-eye view of our delivery operations, allowing us to visualise courier splits and analyse domestic versus international shipments with ease.””

““Scurri’s technology has allowed us to streamline operations, eliminating the need for additional headcount and reducing API maintenance costs. These savings have been invaluable as we continue to scale our business in a lean, efficient manner.””

““Our consistently high rating and customer praise for delivery speed can be attributed in part to Scurri. Their platform has enhanced both delivery efficiency and post-purchase tracking, which customers value highly.””

““Previously, manual processes took at least two hours per day. With Scurri, order processing now takes less than five minutes daily – a 95% reduction.”””

““By reducing time spent on label printing, we’ve been able to focus more on quality control.””

““These savings have been invaluable as we continue to scale our business in a lean, efficient manner.””

““Onboarding with Scurri was seamless, transparent, and straightforward. The integrations were easy to set up, and the Scurri team demonstrated exceptional expertise.””

““Scurri delivered on this priority, enabling smoother logistics management.””

““Even after onboarding, support queries and updates were handled flawlessly. Scurri’s commitment to customer service and unrivalled knowledge of delivery operations helps us consistently achieve our key performance indicators. The three biggest benefits we’ve seen are increased efficiency, scalability, and exceptional customer support.””

““With Scurri, order processing now takes less than five minutes daily - a 95% reduction.””

““ Scurri helped us streamline everything from label generation to shipping and delivery. In recent years we’ve seen a 400% growth in orders and Scurri has helped us to scale while keeping operations efficient.””

““Scurri’s technology has allowed us to streamline operations, eliminating the need for additional headcount and reducing API maintenance costs.””

““Thanks to the commercial savings due to a reduction in customer contact & more importantly brand building by providing a seamless and accurate up front customer journey, I think Scurri Track Plus is worth every penny.””

““We had previously fallen short of fully owning the brand’s end-to-end communications. Now with Scurri Track Plus we’ve bridged the gap.””

““Within an hour, I fully understood how to use it. Our marketing team can change and edit emails themselves, making them very self-sufficient.””

““Scurri Track Plus was probably the easiest go-live of any system that I’ve ever set up. As soon as Scurri Track Plus had been mapped to our Sendgrid account, I had it set up within 25 minutes.””

““Instead of navigating carrier tracking emails to contact us about returns, communication is seamless, improving the customer experience and giving our support team all the order information from the original email.””

““Scurri Track Plus integrates seamlessly with our systems, so customers can reply directly to emails, which go straight to Freshdesk,””

““As soon as we went live with Scurri Track Plus, customer support queries dropped. With Scurri Track Plus, we have reduced the number of tickets by an average of thirty a day, seven days a week.””

““Improving the customer experience is about having the right information and giving it to the customer at the right point of their journey – that’s what Scurri Track Plus does.””

“Scurri Connect is straightforward, it’s easy to go in and set up the rules, it’s easy to problem solve using the platform, and it is very reliable.”