Salsify

“With Salsify’s connections, we could go right in and publish the right information. With other platforms, someone has to be chased down, and there’s a back-and-forth and lack of speed. This automated process improved the accuracy of our content and, therefore, improved the health of our content.”

“It has created a lot of efficiencies not only internally, but with our clients … Everyone is so happy that we're finally controlling all of our data under one platform.”

“The Salsify onboarding team gave us the timeline of when things had happened, helped us understand how to pull [product information] ourselves [and] make sure it was clean. And, really, it made it so much easier.”

“The 'Aha!' moment for us was when we really started looking at our digital online content and realized that it was inconsistent. It was poor. We had a big opportunity and had to find one solution to change it easily.”

““The initial Salesforce Commerce Cloud Connector with Salsify couldn't keep up with the number of custom fields we needed. Mulesoft was a great solution for the complexity we were managing and gave us the ability to rapidly expand across the globe. Salesforce and Salsify now work hand in hand at rapid fire to get our remaining regions live and up and running.””

““In just three years with Salsify and Salesforce, we were able to launch in all four of our major regions with a global PIM and commerce ecosystem that delivered an engaging digital experience. Now, we are on to the fun stuff, rolling out personalization for even better shopper experiences.””

“There’s constant opportunity to optimize, and we keep uncovering more ways to take advantage of the Salsify system.”

“[Everyone] uses Salsify. We trust the data there, and we’re confident in its accuracy. That means everyone can be better at their jobs.”

““With Salsify, we’ve been able to see major business improvements both in our process and our performance on the digital shelf. We’re thrilled.””

““We identified key gaps in ecommerce data governance, particularly a lack of structured data ownership and enforcement,””

““By making Salsify the central data repository, teams could easily access accurate, up-to-date product data, eliminating inefficiencies caused by scattered data and manual workarounds. The structured workflow, together with investment in employee training, enforced accountability and significantly improved efficiency.””

““Angie is really like a co-worker!” Waxman says.”

““I was living in spreadsheets and emailing back and forth with retailers,” Waxman says. “Now, every time a new manual task comes up, I ask myself if Angie can do it for me first, so I can spend my time on higher-value initiatives. Angie is an amazing innovation, and I would absolutely encourage other Salsify customers to use her.””

““She really understands PXM and our data,” Waxman says. “The fact that she is unified with the rest of Salsify means that I can really use her as a frontline support resource. For example, I can ask her, ‘Are you able to create a formula to change the size of an image?’ and she can let me know if she can, or if she can’t, [or] how I can do it myself.””

““I’ve used Angie to update content in existing channels and to set up net-new channels,” Waxman says. “For both use cases, she is extremely effective.””

““Angie completely simplified the formula process, and that instantly unlocked everything,” Waxman says, noting she can "talk to Angie as if she’s sitting right next to me" to request new formulas, update existing ones, or explain formulas to her.”

““We’re setting up a new connection to Shopify, and it would have taken me weeks to figure out the formulas to meet their requirements. Angie did it in five minutes.””

““The process was very time-consuming,” Waxman says. “I don’t come from this industry, and it required a lot of time for me to figure out how the formulas worked. It was difficult to maintain, let alone optimize, how our content was showing up at our various retailer endpoints.””

“In two years, we've more than doubled gross revenue. We do believe that that is a direct tie to one being able to have every listing on every platform. [Our CEO] recently [said] to me … 'The company would not be where it is without Salsify. Salsify's the best decision we've made as a company.'”

“"All of our salespeople were having to fill out spreadsheets … and resize and rename images, and do all this administrative work. That was just a huge time suck and resource suck on a team that could be expanding our distribution or forging new relationships, which really should be their primary function."”

“"[Salsify] allows us to do everything a lot more efficiently … It's instantaneous to, for instance, publish enhanced content in 15 minutes, which is incredible."”

“"Using those templates and exports has sped up our time-to-market. So we're able to get more products live and in a way that's consistent for our brands across all of our channels."”

““It's really easy to go into Salsify and make changes and do things on the fly when you need to. And the great thing is, once you do it there, it goes everywhere. It's helping us with our speed to market on products because once we implemented this process, now our channel partners’ sites can launch the day we launch … So our product launches go far quicker.””

““This [Salsify] is a living core of your business. The guts of everything that actually happens in your company is here.””

““Consistency was missing in the way we were showing up, and we wanted to manage that. That was the impetus behind where we were looking at Salsify … to try and create a consistent feel and look as a brand.””