Rundoo

“It was also appealing dealing with a somewhat smaller company that offered good support.”

“I wasn't willing to commit to a three-year contract with all the issues at hand.”

“We were going to get left in the dust if we didn't do something. It was just trying to get up with the times, getting more efficiency in the office, and making things simpler here around the store.”

“It was absolutely seamless. We've only been on it for just over a week. We've had zero issues. By noon the first day all the employees were getting the hang of it. It's been flawless ever since.”

“"I think every garden store should have your guys' system. It is like, your system's fantastic."”

“"It's easy. You don't really need to look up how to do something because it's just there. You're thinking of it and it's right here."”

“All this to say, I highly recommend Rundoo. Coolidge Hardware is nearing its hundredth year. For all the changes technology has brought in the past hundred years, I’d guess it will be the biggest source of change in the next hundred too. We are confident that Rundoo is the right partner to help us navigate that change.”

“Rundoo not only offered a simple solution to streamline my business, but also had exceptional customer support that made it easy for my employees to learn and effectively use the software.”

“Their commitment to helping customers is unmatched by any competitors, not just because they are smaller, but because Rundoo treats you like part of their family, willing to do anything for you.”

“Rundoo’s team is fast, responsive, and committed to making the product better for independents like us. That’s a partnership we never had with the big-box providers.”

“That told me everything I needed to know: Rundoo genuinely cares about making the product work for us.”

“Once we got our hands on Rundoo, we saw the potential immediately.”

“The implementation team was phenomenal. Humberto in particular deserves a raise!”

“Everything just seemed so seamless. If God opens these doors and points us in this direction, that's where we go. We just felt like all the signs were pointing to where we needed to be. And so that's what we did.”

“Every question that we asked, you had an answer, and it was a very simple answer. This is what it is. You didn't try to sell us something that we didn't need.”

“If we could go and open up another store, keep Rundoo, keep Dan, our sales rep from True Value, I'm okay.”

“You go on about your day and it's like hours later and you're like, oh my God, it's fixed already.”

“Whatever we ask, somebody picks up. The response rate is insane. That's everything we want.”

“Today, our business runs more efficiently than ever. Rundoo has given us the tools to keep our store thriving while still honoring the legacy of exceptional service that’s been at its core for generations.”

“Of course, no system is perfect, but what sets Rundoo apart is their responsiveness. If something isn’t working, they actually listen and work on solutions. Han, in particular, has been amazing at making sure our needs are heard.”

“The transition was smooth, and my employees (some of whom are older and not as tech-savvy) found Rundoo way more intuitive. It felt like moving from an Atari to a PlayStation 5. The interface was familiar, like using a website, so they picked it up quickly.”

“That’s when I heard about Rundoo. At first, I was intrigued by how tailored it seemed for retailers like us. After talking with the team (especially Nick), I decided to give it a shot. What I immediately loved was how accommodating they were. Unlike other software, Rundoo didn’t just expect us to adapt to it; it adapted to us.”

“He keeps coming back, though, to the same thing that won the deal. "It meant a lot that you came down here to take the time to show me and make me feel comfortable with Rundoo," he says, because switching was a huge decision to make.”

“Especially on the sell side, you guys rock. I can have a customer in and out of here faster than you can get out of a gas station.”

“The implementation, in my opinion, I would give it an A from start to finish.”