Roof it Forward

“Marty and Brandon were very responsive to any of my requests or questions. Definitely made the process of replacing my roof a simple and easy transaction.”

“My experience was very good, from the discovery stage of finding hail damage to dealing with the insurance agent all the way through till the final cleanup was done on the new roof. Marty and all the people at Roof It Forward treated my job like it was the only job they were doing.”

“The installation could not have gone easier or better . The company ARAC and it's Area Manager Mel Takekawa were both incredible. Mel helped us with the type and color of the shingle and answered all of our questions in a timely manner. The job was completed in a day and not a spec of debris was left. The end result was even better than my wife and I expected. The house looks great. We could not have been more pleased. There is no question that they performed a quality job. You cannot go wrong using them.”

“Mel Takekawa, ARAC Area Manager, was running ahead of schedule and phoned to ask if he could come early. He looked at the problem area both inside and out and went for supplies to do the repair himself rather than send someone later. When he was finished, he explained exactly what he had done and showed a photo of his work. I was very impressed with Mel's professionalism, competence and knowledge. I will most definitely use this company going forward.”

“Great professional service. Easy painless process. Project Manager kept me informed throughout the process, they did what they said they were going to do, and give us good professional input on roof selection. I would highly recommend to others, and would use them again if the need arises.”

“Doug did a very thorough roof inspection, caulked various places, and shot a video and some still pictures to show us the roof condition. He is also very patient and honest with us about things that need to be done and not to be worried about. We will definitely use him again if we have any roof problems in the future.”

“I am extremely happy with the personnel and great work that was performed on my roof and garage ceiling. RJ (my rep) was extremely kind, professional and so easy to talk with. He went out of his way to make sure I was comfortable with the entire process. He walked/talked me through each step. Any questions/concerns I had, RJ was there to reassure me. He never got worked up about anything and kept in constant contact with me. Thus far, I have no complaints. I consider RJ an asset to this company.”

“Sealed openings in the roof. Went great and would use this company along with referring.”

“My service provider John was very professional and personable. He explained the damage he saw and reassured me the work to be performed. On the day of the visit he was punctual, courteous and exceeded my expectations while sharing information. I'm not just waiting to hear back on the repairs needed for my roof.”

“Casey was the person that assisted me with my roof replacement. He was extremely helpful and very knowledgeable.”

“Andrew and Casey were great!!!! I totally recommend them. I would totally recommend this company.”

“John — we just met with Brandon — I wanted to let you know how well the meeting went — he found damage that no one else has identified for us and started a claim with our insurance carrier. Thank you so much for directing him to us — in terms of the Allstate survey we just took, we are a 5 - “completely satisfied”.”

“BEYOND EXCELLENT CUSTOMER SERVICE! I could not be more pleased Roof It Forward. LeighAnn and Matt were excellent to work with and helped me every step of the way. They were super responsive and always available. The roof was completed sooner than I expected and the team left the property better than they found it. It looks great! This was truly the best customer service experience I've ever encountered. They are a 10+ !”

“I can't say enough great things about my roofing experience. ARAC went above and beyond my expectations. They walked me through the process and explained what was going on every step of the way. They removed my old roof and replaced it with a new one in one day and left no signs of debris. I recommend ARAC for any home improvements you may have. Mel (my ARAC representative) was there from beginning to end. I'll be using them to replace my mom's roof! Great experience!! I can't thank you enough!”