Revinate

“Once it’s set up, Shopping Cart Abandonment works in the background to drive direct bookings, freeing up the marketing team to work on other projects.”

“The RezForce Lux agents are tremendous salespeople. They are knowledgeable about the property and know how to sell it. We get the highest conversion on the phones with RezForce.”

“We are still early in our journey with Revinate Marketing, since we didn’t want to roll out everything at once, but are already seeing positive results in our campaigns. We are exceeding the global market benchmarks with a 39.5% open rate and 6.2% click-through rate. (Global averages are 22% open rate and 3.6% click-through rate.) And, the support and best practices that we get from the Revinate Customer Success team has allowed us to become much stronger digital marketers.”

“Now that we have Revinate in place, I feel like we finally have a modern solution that will allow us to grow revenue and improve the way we market our hotels and restaurants. We were limited before but now there are no restraints.”

“RezForce provides us with incredible flexibility. If we are short-staffed, get a high volume of calls, or someone calls in sick, we can lean on RezForce to avoid pulling someone from the front desk to cover calls. RezForce agents are right there to pick up the slack. They feel just like an extension of our internal team.”

“The guest data we get from RezForce agents is amazing. It’s like a little book of customer information that helps us prepare for the guest’s arrival.”

““Once we switched to Revinate Ivy, thanks to the built-in automation, we saw a 50-60% decrease in messages we needed to respond to.””

“There is no doubt that Revinate has helped us take our marketing program to the next level. It has driven a substantial increase in revenue and saved us significant time in the process.”

“With Dragonfly and Revinate Marketing, we’ve streamlined the personalization of our transactional and email campaigns, reducing client confusion and boosting trust with our travel partners.”

“Today, email marketing is, without a doubt, our top channel for ROI,”

“Revinate gave us a competitive edge in the form of accessible data. We can now securely and intelligently use our data in our marketing efforts. We can segment guests based on their behaviours, locations, family status, and interests. We build relationships by acknowledging birthdays and life milestones. We create repeat business by incentivising loyalty and rewarding those who commit to our brands.”

“With Revinate, we have more than a vendor. We have a valuable partner.”

“Everything was seamless right from the start.”

“It was night and day. The RezForce agents are incredibly professional, and the level of quality is outstanding.”

“Revinate has transformed our business and enabled our reservations team to drive a huge percentage of our revenue.”

“We have a competitive team and love to do monthly competitions to see who can book the most outbound revenue. With Reservation Sales, agents can see how much outbound revenue they have booked and compare and talk with other agents to see what they may be doing differently to improve.”

“Having that single guest profile is incredibly powerful. Our Reservations team uses it on their calls to ensure they provide a personalized touch. It fuels all our guest engagement. The fact that all systems talk to each other means our data is always clean, up to date, and actionable.”

“Reservation Sales allows us to set goals for our agents and easily access reports to track their success. Training can then be tailored based on the results.”

“With Revinate, we finally have a single, full-service, enterprise-class solution that drives real results.”

“Revinate was the solution for ridding our marketing tech stack of complexity. Now we can can finally take full advantage of our marketing tools and drive meaningful results.”

““Revinate is the missing link that allows us to easily access our guest data without expensive infrastructure upgrades,””

““Revinate’s functionality has helped us a lot in launching effective campaigns.””

““Revinate helped us move from basic seasonal emails to a fully automated strategy that builds loyalty and drives real revenue from day one.””

““Revinate Marketing is really well-designed. It was very easy for me to jump in and get started on day one. I love the design templates and appreciate the care that went into the user experience.””

““Revinate Marketing helps me engage our customers and drive revenue. And the robust reporting lets me clearly see what’s working and where there’s still work to do so that I can continue to improve, which is so important to a digital marketer.””