Responsive

““Responsive is useful outside of just sales and marketing and responses in terms of building those [SME relationship] inroads, gaining recognition, creating buy-in and engagement, and making sure that you have a platform that can serve as this perfect central repository for up-to-date information, that has all these great features and tools to be able to organize your thoughts, so that you’re not thinking, ‘Who do I have to reach out to next to get this done?’””

““We couldn’t have done it without the Responsive team. Our CSM was willing to hop on a call with us at any point in the process.””

““Responsive has become the true source of truth across the company.””

“RFPs are complicated, right? If it were easy, we would have built our own solution,” Andrew said. “We need to remain focused on supporting our clients in their mission…That’s why we focused on partnering with you versus trying to reinvent the wheel and get frustrated.”

“We use Requirements Analysis as part of our go/no-go process on proposals. The shredding capability allows us to quickly identify key themes, important dates and identify gaps. And running traceability before we submit makes sure that strategic answers are super polished and accurate.”

“Our go-forward rate for RFPs is sitting at 93 percent, where last year we were at 65 percent. That’s huge. It’s impacting the bottom line at the company because we don’t have the stumbling blocks anymore and are advancing to the next phase of an RFP.”

“It could take five to 10 minutes to manually find something in the library or to take two things and merge them together. With AI Assistant, it is actually answering, on average, our questions in 30 seconds.”

“Centralizing the information around corporate content, technical and solution content, templates, branding — you name it — if you centralize that and open it up to the sales team, you’re ensuring that your entire company is showing up in the best way possible for customers.”

“The metrics you’re able to pull from Responsive can give you so many ideas on how to communicate. Communicating those metrics to your leadership — not just your win rate, but the impact you drive for the rest of the company — shows them that you are here to help win the business.”

“Really massive growth. We couldn’t have done it without Responsive”

“At Microsoft, the investment in an AI-powered SRM platform has streamlined access to a centralized knowledge base, allowing field teams to quickly find vetted, approved answers. This has resulted in substantial productivity gains, more efficient operations, and better resource allocation.”

““I love TRACE Score™ because it tells us if we’re answering all aspects of a question. If we aren’t, it means we need to flag an SME to fill that gap, and that makes our library smarter.””

““As a small team that gets bogged down by RFPs and a busy schedule, we’re excited about Agent Studio helping us automate and simplify Content Library governance.””

““Don’t think of Responsive just as a tool to answer bids. It’s much more than that. It saves you time, it protects your data, it can generate high-quality content for emails, and you can use it for presentations or scripts for cold calls.””

““Clients ask extremely detailed questions. When they want the double-rub count of a material, Ask lets sales and dealer teams answer like they’ve known it all along.””

““Responsive gives our dealers instant access to accurate, on-brand information. It’s transforming how quickly they can respond to clients.””

““We were able to reduce the time maintaining our content library by 50% through the elimination of writing/editing tasks involved in each RFP response.””

“If you don’t have Responsive AI enabled, you’re definitely missing out on content and wasting a lot of time.”

“Even with more questions in RFPs, the time it takes to respond continues to decrease, and that is thanks to AI and other advanced features in Responsive.”

““We have seen really massive growth over the past few years and we couldn’t have done it without Responsive.””