Red Stag Fulfillment

“Red Stag Fulfillment’s high standard of excellence is ideal. If something does go wrong, those guarantees are in place . They’ll not only fix it but also credit us. And it’s not that I’m so much excited for the $50. It’s that Red Stag is making this cost them something, raising the stakes for the whole company. That’s how you know it really matters,”

“As the head of our Customer Experience department, we rely on RSF’s team to help solve customer issues and requests every day. I have so appreciated how much RSF values customer service themselves and puts their clients’ needs first. Their team responds quickly and with consideration to every interaction and request. If we ever want to explore how to be more efficient in our systems, they jump at the opportunity to find solutions for us and don’t shy away from hearing feedback to improve systems down the road. This is what makes them such a great partner!”

“The way that such an enormous operation can still feel so personal is amazing. The fact that my one package, which may barely make a ripple in your business on its own, can be so trackable, that someone can hold my hand and give me such intense attention when I need it — that’s just so important to a business owner.”

“There were a few things about Red Stag Fulfillment that stood out to us immediately, specifically the customer service and transparent pricing model. When we worked with our former 3PL, if we had organizational and technical issues — and we had a lot — their customer support was hit or miss at best. We’d contact a rep who would open a ticket that would kick the request to an offshore team, and it would just circle the drain there and never be resolved. With Red Stag, we don’t have to worry about that,”

“When we worked with our former 3PL, if we had organizational and technical issues—and we had a lot—their customer support was hit or miss at best. With Red Stag, we don’t have to worry about that.”

“If I had to describe Red Stag in one word, it would be ‘dependable.’ The greatest value they provide is that I simply don’t have to think about fulfillment anymore. Orders get shipped, inventory stays accurate , and they consistently follow through on every commitment they make. That peace of mind is invaluable.”

“With Red Stag, I spend about an hour each week on routine fulfillment tasks. At my old 3PL, I was spending more than 10 hours a week dealing with fulfillment. Now I can focus on growing my business instead of babysitting fulfillment operations.”