ramsac

““It was really clear about 2 minutes into our first meeting with ramsac, we knew they were the right supplier for us.”

““ramsac has been incredible in helping us progress towards Cyber Essentials””

““What really stands out about ramsac is how professional they are, how clearly they communicate, and how well they understand Microsoft cloud technologies.””

““If you pick up the phone to the support team, they’re really good. They immediately jump onto your computer and sort things out.””

““ramsac employees genuinely care about what they are doing and the people they help which is a breath of fresh air in the…”

““We want to know that we’re doing everything we should be doing to keep our systems as secure as reasonably possible””

““They are very professional, knowledgeable, and friendly…we have had very positive experiences working with ramsac.””

““Every encounter with any personnel from ramsac has always been a valuable, collaborative, engaging and a learning experience.””

““totalIT has reduced our level of risk significantly and completely removed the burden of endless worry about managing our IT infrastructure.””

““Our approach to cybersecurity has significantly changed since the breach. We have taken ramsac’s advice to go fully cloud-based.””

“This has affected our internet speed negatively but ramsac made us aware of this during the planning of the project several months ago – we didn’t want to change our internet due to cost and ramsac were flexible enough to tailor options to help us manage this. They have kept options open to see if internet speed upgrade is necessary and it’s been good to have this dialogue and understanding.”

“The implementation by ramsac went very smoothly it was completed ahead of schedule and therefore under the anticipated cost.”

“We have worked with ramsac for many years. As our organisation has grown, they have continued to support us, adapting their service to our evolving security and support needs.”

“Our approach to cybersecurity has significantly changed since the breach. We have taken ramsac’s advice to go fully cloud-based. We recognise that without their timely support, this attack could have potentially put us out of business, underscoring the critical importance of robust cybersecurity measures and expert support.”

“Because the attack was discovered so quickly and disaster recovery was implemented, we were still able to trade. The attackers didn’t have enough time to access our cloud-based CRM, resulting in only 5% of our data being compromised.”

“Working with the ramsac team during the recovery phase was a very positive experience. We felt confident that they had everything under control, largely due to their excellent communication and ongoing support.”

“Their support extended to helping us complete the ICO request. This proactive and comprehensive assistance led to the ICO giving us an all-clear with no further actions, even complimenting the support we received.”

“We found ramsac’s response during the initial stages of the breach to be outstanding. They not only identified the problem but also quickly initiated our disaster recovery plan, securing most of our data.”

“We considered ourselves very lucky because ramsac caught the issue so early, minimising the initial impact.”

“The moment we realised something was wrong was when ramsac called to inform us that we had been a victim of cybercrime. This came as a complete shock, as all our systems were still operational, and we had no indication of a problem.”

“We are funded by members, so budgets have to be carefully managed and everything we do needs to be accountable and offer excellent value for money. ramsac’s service has made a big difference to us and having telephone support that is available to all members of staff is a big step up for us in terms of problem solving and making the most of our IT. ramsac has also helped us to upgrade outdated technology and fully realise the opportunities available from flexible mobile working. The feedback we have had internally is very positive on the changes that ramsac has driven.”

“ramsac took the time to fully understand our organisation and the needs of staff and members, whilst being mindful of our capabilities to provide our IT resource. ramsac also challenged our previous expectation of IT and offered a proactive, rather than simply reactive approach, to making our technology investments work fully for us.”

“We had a previous IT support supplier but felt that we weren’t having access to cutting-edge IT solutions that match the dynamic ways in which we interact with our members and staff. We had witnessed a ramsac presentation on IT provision at an event and were impressed by the company’s ability to provide bespoke, business-led IT strategy and support for clients, so we asked the team to conduct an IT Audit of our systems and IT processes.”

“On the rare occasion that an issue arises we are able to explain the situation to ramsac over the telephone and not be baffled by jargon or high cost solutions.”

“Working together with ramsac we now have a clear understanding of our IT requirement and the associated costs, enabling us to budget effectively and plan strategically,”