Qualfon
Business Consulting and Services
Qualfon is a business process outsourcing (BPO) company delivering AI-governed contact center, sales, and marketing services for regulated industries.
Hiring now
Is Qualfon hiring?
Yes. As of November 4, 2026, Qualfon has 84 open roles on Metaintro. 134 were posted in the last 30 days.
Open roles
Newest first. Pay shown when the posting lists it.
- SENIOR SPECIALIST, TALENT ACQUISITIONHuman Resources/Talent AcquisitionDumaguete, Negros Oriental, PhilippinesDumaguete, Negros Oriental, Philippines——4d ago
- Onsite Operations ManagerOperations ManagementCarrollton, Texas, United StatesCarrollton, Texas, United States——12d ago
- Facilities SpecialistOperations ManagementCarrollton, Texas, United StatesCarrollton, Texas, United States——12d ago
- ANALYST I, WORKFORCE MANAGEMENTAnalystManila, Metro Manila, PhilippinesManila, Metro Manila, Philippines——12d ago
- Remote - Technical AssistantTech GeneralRichardson, Texas, United States · Remote · $20/hrRichardson, Texas, United StatesRemote$20/hr14d ago
- Risk Management SupervisorSecurityCarrollton, Texas, United StatesCarrollton, Texas, United States——14d ago
- Payroll ManagerFinanceUnited States · Remote · $80K – $90K/yrUnited StatesRemote$80K – $90K/yr15d ago
- Industrial Engineer - Warehouse Design & OptimizationOperations ManagementHighland Park, Michigan, United StatesHighland Park, Michigan, United States——18d ago
Hiring pattern
How fast Qualfon is adding roles, and how they're set up.
New roles each monthRoles first posted in the month
How roles are set upShare of open roles
Customers
The company Qualfon names as a customer.
Customers1
- Next-Generation Fiber Internet Provider
What their customers say
Quotes from people at Qualfon's customers.
“Qualfon has been instrumental in helping us meet our ever-changing needs on TikTok Shop. We’ve counted on them numerous times to pivot quickly and kit our products in a timely manner and they always handle it with ease. Their ability to flex and scale with our order volume spikes is just one example of the value they bring to the partnership.”
“The real value came from the transformation in agent confidence and capability. By simulating live calls in a risk-free environment, the AI-driven training created agents who performed like tenured agents remarkably fast. It delivered personalized, scalable development that adjusted to each agent’s unique learning style and performance trends.”
“The team at Qualfon has been effective at looking beyond just a checklist to evaluate the practical quality of a resolution. They are a dependable and competent partner, and we're so glad for all of their hard work to achieve success.”
“The partnership with Qualfon was critical this year in meeting end customer expectations. Our projects move at lightning speed, so finding a partner that could match that flow was critical. Your responsiveness and dedication made our job much easier to keep the projects flowing.”
“Qualfon is not just a vendor. They are a key partner in how we execute, evolve, and succeed as an organization.”
Show 2 more quotesShow fewer
“The QA team made a meaningful impact: from analyzing call types — at the time of the discussion, one third of all handled calls were account-update related — to creating a script and closely monitoring AHT opportunities through quality audits so we could act on the findings. Thanks to the continued monitoring of this parameter within QA evaluations, in the second part of the year, we achieved stable AHT performance, meeting the target from July 2025 onwards.”
“Gone are the days of every associate sitting through identical training. This AI-powered approach is groundbreaking because it identifies exactly where each person needs support and delivers targeted practice in those areas. The precision and speed we achieved could fundamentally change speed to proficiency—associates master skills in 30 days that would traditionally take much longer. We can deliver this personalized development to thousands of people while maintaining consistency and quality.”
AI launches and partners
What Qualfon has launched and who it works with on AI.
- LaunchSales Agent EnablementQualfon offers AI-powered next-best-action recommendations based on prospect journey stage, content recommendation engines, and sales agent assist tools.
- LaunchAccount Based IntelligenceQualfon offers account engagement and health analytics, opportunity detection, and AI-generated insights that trigger cross-sell and upsell actions.
- LaunchConversational AIQualfon offers AI-based chatbots for lead response, lead qualification, FAQ handling, and meeting booking, as well as voice-activated sales assistants for outbound programs.
- LaunchOpportunity detectionAI-generated signals identify cross-sell and upsell readiness based on account behavior, product usage gaps, and lifecycle stage.
Skills they ask for
Most frequent across open postings.
Most requested skills
- Communication
- Customer service
- MS Office
- Microsoft Office
- Typing
- Time management
- Typing speed
- Computer troubleshooting
- Fraud support
- Forecasting
- Avaya CMS
- Problem solving
Tech stack
- Security
- Cookiebot
- OneTrust
- Usercentrics
- Analytics
- Google Tag Manager
- Google Analytics 4
- CMS
- WordPress
- HubSpot CMS
- Marketing
- HubSpot
- Libraries
- jQuery
- Font Awesome
- Swiper
- GSAP
- Bootstrap
- CDN
- Azure CDN
Company facts
- Headquarters
- 13700 Oakland Avenue, Highland Park, MI 48203
- Employees
- 10,001+
- Founded
- 1995
- Industry
- Business Consulting and Services
- Sector (NAICS)
- Administrative and Support and Waste Management and Remediation Services
- Peer
- Accenture
- Website
- qualfon.com
- Careers
- qualfon.com/jobs
Sources: Employees from Wikipedia (CC BY-SA 4.0)
Roles by location
Where Qualfon is hiring. Pick a city to see its roles.
Similar companies
Companies in the same industry as Qualfon that are hiring now.
Questions about Qualfon
- Is Qualfon hiring?
- Yes. As of November 4, 2026, Qualfon has 84 open roles on Metaintro. 134 were posted in the last 30 days. The most are in Operations Management (28), Human Resources/Talent Acquisition (9), and Customer Support (8).
- Where is Qualfon hiring?
- Qualfon is hiring in Cebu, Philippines, Carrollton, Manila, Philippines, Dumaguete, and United States, with the most open roles in Cebu, Philippines.
- Does Qualfon offer remote or hybrid work?
- 2% of open roles are hybrid and 36% are remote.
- Who are Qualfon's customers?
- Qualfon names 1 customer, including Next-Generation Fiber Internet Provider.
- What skills does Qualfon look for?
- Its open roles most often ask for Communication, Customer service, MS Office, Microsoft Office, and Typing.