Pilot

““Our investors have constantly asked us why our books are always on time and why it’s so easy for them to pull financials and data,””

““I can ping Pilot at a moment’s notice and know everything is taken care of. If there’s some random filing that comes up, I know they’ll tell us exactly what to do and how to handle it.””

““We’ve been growing really quickly, and we’ve hired employees in different states and even different countries. Pilot helped with all the filings and made sure we were compliant.””

““Pilot was our support system. They consistently had our back,””

“You need to be able to rely on the financials so you can guide the business. Pilot is definitely one of the best decisions I’ve made at Ladris.”

“In the end, you want every stakeholder to look at the numbers and have confidence in them. That’s the deciding factor for us,”

“I completely trust all the processes that are happening and I trust the outcome. That means I can focus on finding cost savings and scenario planning and ‘what if’ decision-making,”

“We’re technology-enabled now, and that’s hours and hours saved every week.”

“So for me, that decision was very easy. I’d say it’s one of the best decisions I made in my first six months at Ladris.”

“Pilot not only checked every box, but every single one of those boxes checked at a higher level,”

“Having Pilot has been critical to us building a lean and effective finance function.”

“”To any founder wanting to do their own finances, I’d ask, ‘Have you ever done this before? Is this really what you wanna spend your time doing? And how valuable is that time?’” says Pierson. “Maybe if you were previously an accountant, great. But you probably should be spending more time building your business and spending time on the things that differentiate your product.””

““My strategy, to put it simply, is I’m trying to offload as much back-office work as I can into cool software that allows me to focus on what I enjoy, and not on non-differentiated tasks ,” he says.”

““I found Pilot through a recommendation and signed up. I felt that trust right away. When I onboarded with Kim, my finance account manager, I felt that human touch. That made me very comfortable with the platform,” recalls Pierson. “I think it’s that trust aspect and knowing someone’s there to take care of you.””

““ If I didn't have Pilot, I just wouldn't really know what's going on with the business.””

“The data is fantastic,” says Lydia. “And the added value is having someone to say, ‘This is the financial impact of that decision you want to make.’ I’d say it’s just been wonderful.”

“We leaned into Pilot’s CFO Services and they really, really streamlined the schedule for us.”

“Pilot solves for some QuickBooks limitations, especially when switching between the commercial and consumer sides of our business,” says Lydia. “Say you have a Meta Quest VR headset. If you sell one, you have to code it. There has to be a line item attached in QuickBooks. Well, was it commercial revenue or consumer revenue? In QuickBooks you can’t connect it to both. So having Pilot’s team plus tech is a lifesaver.”

“The quicker we could get our books, the faster we could make changes and be more profitable and streamline,” says Lydia, “which is why we love that Pilot is so automated. Now it takes us a matter of minutes.”

“I really just want to spend my time on marketing and working with customers because that’s not something a computer can do”

““ The team is very knowledgeable, very responsive, and just feels very on top of it,” says Connor. “As opposed to others, where it feels like people are behind a ticketing system. With Pilot, we get this personalized experience.”

“They solved something that probably would've been a big, expensive, complicated problem for us down the road,” says Connor. “ Having done a couple of businesses and worked with a lot of different bookkeeping providers, that's the first time I've had an experience that I was like, ‘Wow, this actually far exceeded my expectations. It would have been entirely reasonable for Pilot to say, ‘You need to go get outside advice because that’s beyond the scope,’ but they didn’t, and that surprise and delight is just amazing.”

“It’s so easy to do what the client says, but we were wrong,” says Connor. “Pilot didn’t just say ‘Yes.’ They intervened and, at no extra cost to us, involved someone to get us sorted out. I’ve been doing this a long time and I have not had many experiences this positive.”

““I’m very happy. I’m really focused on hiring right now and I know exactly what cash we have on hand to cover onboarding, and when states or insurance prices or whatever change, I don’t have to recalibrate—it’s just handled and I have answers,” says John-Henry. “I can focus on finding great people and hiring them at the pace that makes sense for us and always know we’re in the black.”

““Now it's like clockwork,” he says. “They just understand what we're doing.””