Notable

““We’ve increased patient and staff satisfaction at our medical group because of this project,” Dingae says.”

““For about 18 months, I was a Digital Health department of one,” Dingae says. “And what was really cool about this partnership is I felt like I had a team with Notable… I got to work with this incredible team every day to roll out this stuff and do it pretty quickly.””

““We’ve increased patient and staff satisfaction at our medical group because of this project,””

“By leveraging intelligent automation to automate repetitive, manual tasks like care gap outreach, we can develop efficient workflows that can be tailored based on the unique needs of each of our patient populations. Notable gives us the insights we need in order to ensure patients receive the exceptional care they need, right when they need it.”

““At the end of the day, digital transformation is a journey, not a destination,” said Broj. “There is so much more to come.””

““Being able to learn and grow with one another is a big part of partnership,” said Broj.”

““A partner walks down the road with you,” said Broj. “They are invested in making every project successful, and they have skin in the game.””

““Our goal is to be able to use our digital experience to create small ‘wow’ moments for our patients,” said Broj. “Our Spanish-patient experience is one example where we’ve been able to do just that.””

““When patients complete everything through Notable, it’s so much easier for the front desk,” said one practice manager. “All the documents are signed, and the [insurance] cards are scanned in. It makes check-in faster for patients so they can see the doctor more quickly.””

““This initiative has an obvious impact on the lives of our patient population,” said Broj. “Out of everything we’ve done on our digital transformation journey, this is the work I am most proud of.””

““We’ve had an extremely positive response from patients to our digital intake and registration experience,” said Broj. “Based on patient feedback, we continue to make changes and updates to the workflow to make the experience as frictionless as possible.””

“Like many health systems, our staffing needs exceeded our ability to hire. Notable has helped fill in these gaps and safeguard precious time and resources. We’re saving 3,500+ hours for the front desk, which has increased employee and job satisfaction, and will ultimately help us do the same — or more work — without hiring more staff.”

“"Like many health systems, our staffing needs exceeded our ability to hire. Notable has helped fill in these gaps and safeguard precious time and resources. We’re saving 3,500+ hours for the front desk, which has increased employee and job satisfaction, and will ultimately help us do the same — or more work — without hiring more staff.”

““We knew that we were slow,” said Dr. Todd Beardman, CMIO of NKCH & MH. “We were slow checking patients in, we were slow getting them through the MA intake, and the efficiency in the clinic was not where we wanted it to be.””

““We were looking to be more efficient throughout the health system. Whether we couldn’t find people to fill positions, or we didn’t want to spend 20 minutes doing a task that we could automate, we seek to deliver the best experience for our staff and our patients.””

““Have done this several times and saves time on day of appointment/procedure,””

““Everything worked and made it very easy to complete on my phone. Nice application!!””

““Instructions are easy to follow! Very efficient and uncomplicated compared to other registrations I have done at other locations!””

““I was able to get it completed at my leisure!””

““It was super easy to fill in your forms on my phone which is not always the case,” said a 55 to 64-year-old Augusta Health patient. “Thank you.””

““I'm not completely confident using electronics, but this was easy for me to do.””

“I'm not completely confident using electronics, but this was easy for me to do.”

“The organized implementation, clear follow-up process, and strong content management now serve as a model for future AI projects at Southwest General,”

“HOPE helps patients get the information they need while easing pressure on our call center staff. It’s become an important part of how we deliver the patient experience, and we’re confident we can scale HOPE strategically as we continue improving our operations.”

““Notable’s configurable platform and iterative approach to implementation enabled us to launch a digital-first check-in experience in just four weeks. On the back end, we have extended the capacity of our human workforce to serve patients, without having to increase staffing – the 96% patient satisfaction rating speaks for itself.””