NORY

“The key drivers for profitable performance are sales, labour, and stock. With Nory, everyone can see them live, so managers act faster and decisions are better.”

“The big difference is transparency. Managers can see their costs in real time. Bonuses are measured against those numbers, so the more visibility they have, the better their sites perform.”

“Our success has been driven by our adaptability, our strong brand, and our commitment to invest in technologies like Nory that streamline operations and support growth.”

“Implementing Nory revolutionised our operations. The real-time data allows us to make informed decisions about labour costs, scheduling, and inventory management.”

“Knowing what’s out there, and for what price and complexity, I’d say Nory is worth every penny.”

“Nory has been with us every step of the way. It’s been incredibly helpful to the business, and has played a pivotal role in the successful franchising of Griolladh.”

“The team was really supportive. Being able to just drop a note anytime I needed it and jump on the call immediately was great. It was good to get that sort of flexibility from the Nory team.”

“There was a real feeling that the Nory team wanted to get us up and running quickly. Not so that they completed their job, but so that we could start seeing the benefits. They didn’t just give us a system, they provided us with the training to use it properly and run a more efficient business.”

“The level of service we’ve received from Nory has made implementing the system so much easier. Whenever we have questions, we get quick and helpful responses from the team.”

“Amazing how quickly you got us up to speed. The new app is great!”

“Stock talks to you. With Nory, you can actually hear it.”

“We’re a small team with a big mindset. Nory gives us the structure to grow in the right way.”

“If I asked people to run this business at the standard we want, using spreadsheets alone, our staff turnover would be wild. Nory makes the workload sustainable. It lets managers actually manage.”

“We’re an independent business with a corporate mindset. Nory lets us keep that independence while making the operation consistent and scalable.”

“Now we know exactly when people are in the building spending money. That changes everything. Herbert’s Yard has become the benchmark. In busy weeks, labour sits around 15–18 %, while more complex sites like Hockley sit closer to 22% - still tightly controlled given the variability of the model.”

“We had nothing that talked to each other. Labour was guesswork. Stock was manual. Reporting wasn’t consistent. It just wasn’t sustainable. To scale and to protect both GP and labour as the business grew, Digbeth needed one source of truth.”

“Our cost of goods is really quite high, but customers expect cheap prices. The margin for error is tiny. We need a firm grip on our numbers without impacting the experience.”

“Nory gives us confidence to scale. Our managers maintain the same standard across every new location.”

“With Nory, decisions are facts-based, not emotional. It's 'let me check the data,' not 'it looks overstaffed.'”

“We're efficient because of smart systems, not because we cut portions. Nory shows us where the real waste is.”

“Nory lets us deploy labour with precision. Staff get guaranteed shifts instead of last-minute changes.”

“Like most hospitality businesses, we were penny pinching during the pandemic. That’s when we realised we didn’t have the real-time data they needed to make informed decisions and align staff to demand, ultimately cutting costs.”

“While customers remain our priority, Nory helps our managers make data-driven decisions around purchasing and scheduling. We’re becoming more KPI-focused as a result.”

“Accessing live data means we can make smart decisions about our scheduling, spending, and so on. As a result, we’ve seen a 4% improvement in GP across . As a result, we’re a more efficient company. It’s a great feeling to drive profitability in the right direction.”

“We’ve moved from firefighting spreadsheets to actually analysing the business. It’s less process, more strategy.”