Newstel
Software Development
Experience exceptional service at Newstel, where our offerings include 24/7 multilingual customer support, Business Process Outsourcing (BPO) services.
Is Newstel hiring?
Yes. As of November 5, 2026, Newstel has 6 open roles on Metaintro. 2 were posted in the last 30 days.
Open roles
Newest first. Pay shown when the posting lists it.
- Customer Service (m/f/d) – Email & Back Office | Fashion | Part-Time | RemoteCustomer SupportTurkey · RemoteTurkeyRemote—13d ago
- German-Speaking Full-Time Agents for Acquisition & Creator Management Wanted!MarketingTurkey · RemoteTurkeyRemote—Sep 11, 2026
- German-Speaking Customer Service Representative (Remote)Customer SupportTurkey · RemoteTurkeyRemote—May 12, 2026
- Customer Service Agent Dutch / English speakingCustomer SupportLoulé, Portugal · HybridLoulé, PortugalHybrid—Feb 12, 2026
- Dutch-Speaking Customer Service Agent (Remote – Malta-Based Only)Customer SupportSan Ġwann, Malta · RemoteSan Ġwann, MaltaRemote—Oct 7, 2025
- 🌍 Customer Service Agent (German & English) | Remote | Malta-Based OnlyCustomer SupportMalta · RemoteMaltaRemote—Aug 21, 2025
Hiring pattern
How fast Newstel is adding roles, and how they're set up.
New roles each monthRoles first posted in the month
How roles are set upShare of open roles
Customers
All 15 companies Newstel names as customers.
What their customers say
Quotes from people at Newstel's customers.
““A significant reduction in the time it takes to respond to customer queries has been observed, leading to a substantial increase in measured customer satisfaction. Achieving this in just six months is a testament to the hard work, dedication, and knowledge of Newstel.””
““The flexibility of the service provided by Newstel has been fantastic. It has enabled us to scale up our team when needed and reduce it when the agents are no longer required. This, together with the professionalism of the Newstel team, has enabled us to maintain a high level of customer service””
““Newstel’s proactive approach means it is constantly looking at ways to further optimise our customer support operations to provide our customers with only the highest level of support.””
“Working with Newstel is certainly more of a partnership than a supplier/customer relationship, with the ‘Abandoned Cart Recovery’ project being a good example of this. Combined with the introduction of multi-channel customer communications, Newstel has helped to significantly increase our customer lifetime value. To work with a partner that can manage the support side of our business without the need to be micromanaged has been a huge advantage and has enabled us to focus on building our core business for the future.”
AI launches and partners
What Newstel has launched and who it works with on AI.
- LaunchAI and automation toolsNewstel combines experienced support teams with practical AI and automation tools.
- LaunchAI / Human HybridNewstel offers live chat outsourcing with an AI / Human Hybrid.
Skills they ask for
Most frequent across open postings.
Most requested skills
- CRM systems
- German language
Tech stack
- Libraries
- Swiper
- jQuery
- Font Awesome
- CDN
- Amazon CloudFront
- CMS
- WordPress
- Analytics
- Google Analytics 4
- Google Tag Manager
Company facts
- Headquarters
- Hamburg, Germany
- Founded
- 2015
- Industry
- Software Development
- Sector (NAICS)
- Administrative and Support and Waste Management and Remediation Services
- Peer
- Website
- newstel.com
- Careers
- newstel.com/careers
Roles by location
Where Newstel is hiring. Pick a city to see its roles.
Similar companies
Companies in the same industry as Newstel that are hiring now.
Questions about Newstel
- Is Newstel hiring?
- Yes. As of November 5, 2026, Newstel has 6 open roles on Metaintro. 2 were posted in the last 30 days. The most are in Customer Support (5) and Marketing (1).
- Where is Newstel hiring?
- Newstel is hiring in Turkey, Loulé, Malta, and San Ġwann, with the most open roles in Turkey.
- Does Newstel offer remote or hybrid work?
- 10% of open roles are hybrid and 90% are remote.
- Who are Newstel's customers?
- Newstel names 15 customers, including DICE, OnBuy.com, Chilly’s Bottles, Wolfson Brands, and Chillys Bottles.
- What skills does Newstel look for?
- Its open roles most often ask for CRM systems and German language.