NCI

“ATT believe this result highlights the ongoing importance of a business, not only having trade credit insurance but also actively maintaining the insurance coverage with the assistance of both NCI and Atradius. This is particularly important when market conditions are changing quickly or in uncertain times.”

“We are sincerely grateful to the NCI team for their outstanding support and professionalism in managing our recent claim. From the outset, Jeff George and Tammy Ktisti from the NCI Risk and Claims teams demonstrated an exceptional level of care, responsiveness, and expertise that truly sets NCI apart.”

“Thank you to NCI for your speedy action on this matter, it has really showed us firsthand the value of a trade credit insurance policy.”

“We have been working with NCI since 2004 and have been consistently impressed with the level of professionalism and expertise they bring to the table.”

“We have engaged National Credit Insurance Brokers as our Trade Credit Insurance broker since 1997. Over this time, we have received fantastic service and management of our policy.”

“The claim payment allowed us to continue trading with confidence and with minimal impact to our cashflow.”

“The efficient claim process enabled us to continue our business as normal, the financial impact and cash flow reductions were minimal which meant that our plans as a business were not impacted.’”

“The decision to credit insure was validated in 2022 when we incurred a loss to Western Grain Rural, luckily we were able to activate the policy and lodge a claim. This process was efficient and upon confirmation of the loss, we were paid our claim in full, just 25 days after the appointment of an administrator.”

“Since 2019 we have engaged National Credit Insurance to broker our Trade Credit Insurance policy. We were entering a period of growth and the chance of us incurring a bad debt would have impacted our business plans.”

“As part of this regime ATT has always carried trade credit insurance for all our account customers, facilitated for us by NCI.”

“The team at NCI led by Georgia Facchin, Archana Chawla and Mel Carter were exceptional in their compassion and professionalism. They assisted guiding us through this process and expediting our claim , which enabled our business to continue as normal, with little to no impact. I strongly suggest having debtors’ insurance during these volatile times and strongly recommend the services of the team at NCI”

“Engaging NCI for our risk management and insurance needs has proven to be one of the best decisions we have made. Working with such a capable and dedicated team has been an absolute pleasure.”

“These efforts reflect NCI’s broader commitment to adding real value to its clients beyond the core insurance offering. Throughout our relationship, we have been consistently impressed by NCI’s client-first philosophy. This experience has only reinforced our confidence in the value, expertise, and protection that NCI provides.”

“Additionally, earlier in our engagement, Jacqui Ross from the NCI Client Servicing team secured extended terms for some of our customers, which significantly supported the further expansion of our business.”

“Insurance claims can often be complex and stressful, but Jeff’s proactive approach, clear communication, and genuine commitment to achieving a swift, positive outcome made the process smooth and reassuring. His support, alongside Tammy’s, turned what could have been a challenging experience into one characterised by confidence and trust.”

“Overall, we are very happy working with NCI for our Trade Credit Insurance needs, and we look forward to continuing to work with them in the future.”

“Thank you once again to the entire NCI team for your unwavering support — it is truly appreciated.”