ModSquad
Advertising Services
ModSquad is a remote-first customer experience (CX) outsourcing company specializing in customer support, content moderation, trust & safety, and community management. We recruit independent contractor Mods and full-time employees operating in 90+ countries across 55+ languages.
Hiring now
Is ModSquad hiring?
Yes. As of November 4, 2026, ModSquad has 20 open roles on Metaintro. 6 were posted in the last 30 days.
Open roles
Newest first. Pay shown when the posting lists it.
- Remote Technical Customer Support - QA and Game DevCustomer SupportPhilippines +2 · RemotePhilippines +2Remote—2d ago
- Remote Technical Customer Support - QA and Game DevCustomer SupportDominican Republic +6 · RemoteDominican Republic +6Remote—2d ago
- Remote In-Game Presence Moderator (Gaming)CommunitySanta Maria, Rio Grande do Sul, Brazil +7 · RemoteSanta Maria, Rio Grande do Sul, Brazil +7Remote—6d ago
- Remote Engagement Moderation – NBA Basketball EnthusiastsCommunityEuless, Texas, United States +5 · RemoteEuless, Texas, United States +5Remote—7d ago
- Remote Gaming Moderation SpecialistCommunityWitzenberg Local Municipality, Western Cape, South Africa +5 · RemoteWitzenberg Local Municipality, Western Cape, South Africa +5Remote—23d ago
- Based Content Moderation - Youth Communities 9.26CommunityArgentina +4 · RemoteArgentina +4Remote—Sep 30, 2026
- Corporate Consultant - Senior Editorial Writer & Content StrategistWritingEuless, Texas, United States · RemoteEuless, Texas, United StatesRemote—Sep 25, 2026
- Community Management Consultant - English (Anime & UK Culture Knowledge)CommunityKnutange, Grand Est, FranceKnutange, Grand Est, France——Sep 23, 2026
Hiring pattern
How fast ModSquad is adding roles, and how they're set up.
New roles each monthRoles first posted in the month
How roles are set upShare of open roles
Customers
All 19 companies ModSquad names as customers.
Customers hiring now6
- Zendesk137 open roles
- Funko21 open roles
- HarperCollins6 open roles
- NBC6 open roles
- U.S. Department of State4 open roles
- A&E1 open role
Other customers13
- Quadrophenia
- J Brand
- DFW Airport
- Harry Potter
- Vimeo
- NFL
- Warner Bros.
- PBS Kids
- Topps
- EA
- Penguin Random House
- Kimpton
- Wharton
What their customers say
Quotes from people at ModSquad's customers.
“Look, I don't wanna be the same as everybody else. That's why I'm a Mod, see? I mean, you gotta be somebody, ain't ya?”
AI launches and partners
What ModSquad has launched and who it works with on AI.
- LaunchAgentic AI customer supportModSquad provides human-led, agentic AI across every channel, from 90+ countries.
- LaunchAI-assisted moderationModSquad provides content moderation, community management, and social operations that are human judgment, AI-assisted, at any scale.
- LaunchData Annotation & LabelingModSquad provides data annotation and labeling for AI training and evaluation across text, image, video, and audio.
- LaunchZendesk AI Agents configuration and tuningModSquad builds AI agents and agentic procedures, connects them to systems, and tunes them against live ticket data in Zendesk environments it runs for clients.
Skills they ask for
Most frequent across open postings.
Most requested skills
- Problem-solving
- Content annotation
- Google Workspace
- Audio streaming
- Case management
- Written support
- English
- Multi-chat
- Google Sheets
- Knowledge bases
- Customer service
- Communication
Tech stack
- Analytics
- Google Tag Manager
- Google Analytics 4
- Frameworks
- Astro
- Marketing
- HubSpot
- Libraries
- Tailwind CSS
- Security
- Osano
Company facts
- Headquarters
- Clearwater, US
- Founded
- 2007
- Industry
- Advertising Services
- Sector (NAICS)
- Administrative and Support and Waste Management and Remediation Services
- Peer
- Publicis Groupe
- Website
- modsquad.com
- Careers
- join.modsquad.com/careers
Roles by location
Where ModSquad is hiring. Pick a city to see its roles.
Similar companies
Companies in the same industry as ModSquad that are hiring now.
Questions about ModSquad
- Is ModSquad hiring?
- Yes. As of November 4, 2026, ModSquad has 20 open roles on Metaintro. 6 were posted in the last 30 days. The most are in Community (6), Customer Support (5), and Tech General (4).
- Where is ModSquad hiring?
- ModSquad is hiring in Jamaica, Philippines, Nigeria, Costa Rica, Georgia, United States, and Indiana, United States, with the most open roles in Jamaica.
- Does ModSquad offer remote or hybrid work?
- 4% of open roles are hybrid and 80% are remote.
- Who are ModSquad's customers?
- ModSquad names 19 customers, including Zendesk, Funko, HarperCollins, NBC, and U.S. Department of State.
- What skills does ModSquad look for?
- Its open roles most often ask for Problem-solving, Content annotation, Google Workspace, Audio streaming, and Case management.